Search found 355 matches

by G4DWV - Guy
23 May 2018, 23:42
Forum: General discussions
Topic: Changing 'Pse QSL' when printing QSLs
Replies: 15
Views: 313

Re: Changing 'Pse QSL' when printing QSLs

Terry,

Broken is a word a user may use, especially if English is not their mother tongue. That should be taken into account.

73 de Guy G4DWV 4X1LT
by G4DWV - Guy
23 May 2018, 12:26
Forum: General discussions
Topic: Changing 'Pse QSL' when printing QSLs
Replies: 15
Views: 313

Re: Changing 'Pse QSL' when printing QSLs

Hi Terry, Yes, I do think the FAQ should be included in the manual. If the idea of the manual is to reduce the load on support, that is where trouble-shooting needs to be. Maybe a troubleshooting index with links to the relevant part of the manual. The links would appear as the problem. For example,...
by G4DWV - Guy
23 May 2018, 11:56
Forum: General discussions
Topic: Changing 'Pse QSL' when printing QSLs
Replies: 15
Views: 313

Re: Changing 'Pse QSL' when printing QSLs

Hi Terry, I do think it would be beneficial to get any manual tested by somebody who knows their way around computers who is also NOT an expert or that competent at using Log4OM. The manual will be needed by just that type of person, of which I am one. A troubleshooting section or an FAQ section mig...
by G4DWV - Guy
22 May 2018, 23:43
Forum: General discussions
Topic: Changing 'Pse QSL' when printing QSLs
Replies: 15
Views: 313

Re: Changing 'Pse QSL' when printing QSLs

Hi Terry, If you check your PMs, you will see that I have offered my services twice. The first time was 19th Feb 2015 and the second time was 28th June 2017. The first time was to do what you suggested, viz proof read the manual and the second time was to help with v2. I will be more than happy to p...
by G4DWV - Guy
22 May 2018, 11:50
Forum: General discussions
Topic: Changing 'Pse QSL' when printing QSLs
Replies: 15
Views: 313

Re: Changing 'Pse QSL' when printing QSLs

>> I think the Log4OM Options/QSL & Labels tab is self explanatory and that's why there are no detailed instructions in the user guide Even though the Log4OM is THE BEST manual of any software by a mile, this is what happens when somebody very close to the software writes the manual. That is why it ...
by G4DWV - Guy
20 May 2018, 14:59
Forum: User Support
Topic: Communicator shutdown
Replies: 0
Views: 20

Communicator shutdown

Hi,

Log4OM is loaded by JTAlert. When shutting down my amateur radio programs, I close JTAler which is configured to close Log4OM. The thing is, shouldn't communicator be closed by Log4OM? It invariably (always?) stays loaded.

73 de Guy G4DWV 4X1LT
by G4DWV - Guy
18 May 2018, 13:12
Forum: User Support
Topic: The problem is Log4OM?
Replies: 4
Views: 583

Re: The problem is Log4OM?

The problem with searching the manual is that problem phrases do not bring up any hits. I have just tried a few. Also, everybody is different as to what they would use to search for a given situation. For example, what I may call a crash, you may call a freeze. Manuals are not designed to troublesho...
by G4DWV - Guy
18 May 2018, 10:47
Forum: User Support
Topic: The problem is Log4OM?
Replies: 4
Views: 583

Re: The problem is Log4OM?

I agree with you both. The problem with RTFM is that one would need to zoom in on the problem for the manual to be helpful. NOBODY is going to read the whole manual to solve a problem. Yes to help them do something, but not to fix an issue, manuals are not written for that in mind. IMHO, the manual ...
by G4DWV - Guy
10 May 2018, 00:06
Forum: User Support
Topic: QSL search
Replies: 5
Views: 108

Re: QSL search

Hi Terry,

Many thanks for your informative posts and for poin ting me to the relevant part of the video.

All very helpful as usual.

73 de Guy G4DWV 4X1LT
by G4DWV - Guy
08 May 2018, 23:47
Forum: User Support
Topic: QSL search
Replies: 5
Views: 108

Re: QSL search

Thanks very much Terry. Attached is the search parameters window that I constructed. There are several places that use search parameters and I had to be in the QSL management window for the search to work. I had expected the search to work everywhere. How do I cancel the search without deleting the ...