After Updating getting freezing

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2E1ICB
Novice Class
Posts: 5
Joined: 14 May 2020, 12:59

After Updating getting freezing

Post by 2E1ICB » 24 May 2020, 20:19

Hi everyone, I updated to the latest version and now after about an hour of the programme running it freezes nothing i do can get it to close, I have to restart computer, never had this issue on the previous version anyone help cheers Ian

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G4POP
Log4OM Alpha Team
Posts: 7160
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: After Updating getting freezing

Post by G4POP » 24 May 2020, 20:30

What release number are you using?

Are you connected to an RBN for skimmer spots?

What computer specification and Windows OS?

The more information you provide the faster we can help you because we then don't have to ask the basic questions!
73 Terry G4POP

2E1ICB
Novice Class
Posts: 5
Joined: 14 May 2020, 12:59

Re: After Updating getting freezing

Post by 2E1ICB » 24 May 2020, 20:48

Hi terry

Im using v2.6.1.0

Im not connected to a skimmer, I am using WSJT-X

Windows 10 2.00ghz and 4gb 32bit

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G4POP
Log4OM Alpha Team
Posts: 7160
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: After Updating getting freezing

Post by G4POP » 24 May 2020, 21:04

Set trace mode in the help menu

run the program until it locks up

Restart the program and email me the log file from the help menu

DO NOT POST IT TO THIS FORUM - EMAIL TO MY QRZ address
73 Terry G4POP

2E1ICB
Novice Class
Posts: 5
Joined: 14 May 2020, 12:59

Re: After Updating getting freezing

Post by 2E1ICB » 25 May 2020, 08:59

Hi Terry
Ive done that its now running, ill email you when it stops working

Thanks for your help have a nice day

2E1ICB
Novice Class
Posts: 5
Joined: 14 May 2020, 12:59

Re: After Updating getting freezing

Post by 2E1ICB » 25 May 2020, 19:01

Well Terry its behaved all day no issues, I will monitor if it freezes will email you as described

Thanks

Ian

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G4POP
Log4OM Alpha Team
Posts: 7160
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: After Updating getting freezing

Post by G4POP » 25 May 2020, 19:34

2E1ICB wrote:
25 May 2020, 19:01
Well Terry its behaved all day no issues, I will monitor if it freezes will email you as described

Thanks

Ian
Don't forget that if you restart Log4om you need to enable trace mode again
73 Terry G4POP

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