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mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

log

Post by mm3awa »

Hi, when entering a call in the log, the user name is not showing ? it has done for years now nothing. I tried several callsigns but the operator name not showing,can you help please.
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G4POP
Log4OM Alpha Team
Posts: 10753
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: log

Post by G4POP »

If your using QRZ for lookup check that your end date it correct on the QRZ site

QRZ WEB PAGE - LOG IN - LOGBOOK - SETTINGS (CHECK END DATE)

Again please always state exactly what the Log4om version number is when posting, see help/about
73 Terry G4POP
mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

End date is correct, just checked, using version on log40m, 2v.2.11.0.0
mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

End date on qrz End Date: 2037-09-30
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G4POP
Log4OM Alpha Team
Posts: 10753
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: log

Post by G4POP »

Have you tested the QRZ lookup in the log4om config by clicking the button to the right of the QRZ line and watch for the green check mark?

If the test fails (red cross) then try re-entering your password
73 Terry G4POP
mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

Re enter password where ? red cross showing, saying incorrect password, where do i enter this ?
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G4POP
Log4OM Alpha Team
Posts: 10753
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: log

Post by G4POP »

Page 53 of the user guide - to the right of your user name (CALL SIGN) where you put it originally
73 Terry G4POP
mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

Done that, saved and applied, still not working
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G4POP
Log4OM Alpha Team
Posts: 10753
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: log

Post by G4POP »

Do you get the green check mark now when you test?

When you enter a call do you see a locator in the input area and the other stations graphic if he has one to the right hand side and local map as below?


Untitled (FILEminimizer).jpg
Untitled (FILEminimizer).jpg (123.33 KiB) Viewed 2459 times
73 Terry G4POP
mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

nothing just incorrect password, which it is not never changed anything this just started today,,
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