log

mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

Not installed, thinking of just finding another logging programme, never touched any setting and this happens,
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G4POP
Log4OM Alpha Team
Posts: 10750
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: log

Post by G4POP »

Your prerogative of course but by your own admission it was working fine and I have tested here on two computers and as you can see from my screen shot earlier it does a clean lookup!

Ergo something has changed your end, either by mistake or by external forces like a windows update, freshly installed software or perhaps a virus.

TeamViewer is a free download and requires zero knowledge on your part, alternatively send us a support request and we will check if we can see the issue without having to access your pc - see our user guide for instructions for sending a support request.

However if you feel enough is enough why not try HRD, WINLOG, DXLABS SUITE OR SWISSLOG all of which will accept the ADIF file you will need to export from Log4om.

Your choice
73 Terry G4POP
mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

Thanks i have have installed team viewer, i would be very grateful if you can have a look i have reinstalled log40m and uploaded log etc, still same , no grid or operator name.
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G4POP
Log4OM Alpha Team
Posts: 10750
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: log

Post by G4POP »

mm3awa wrote: 26 Mar 2021, 19:05 Thanks i have have installed team viewer, i would be very grateful if you can have a look i have reinstalled log40m and uploaded log etc, still same , no grid or operator name.
When are you available?
73 Terry G4POP
mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

now till 20:15 local time
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G4POP
Log4OM Alpha Team
Posts: 10750
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: log

Post by G4POP »

Open TeamViewer and leave it open

Email me your user I'd and password to g4pop (at) arrl.net

Password is case sensitive so be vigilant
73 Terry G4POP
mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

now til 20:15 local time,, sent to your email,, thank you.
mm3awa
Novice Class
Posts: 17
Joined: 03 Jan 2019, 18:17

Re: log

Post by mm3awa »

Thanks to admin for help, due to my stupid error, really appreciate the time and help. 73 DE MM3AWA Gordy.
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G4POP
Log4OM Alpha Team
Posts: 10750
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: log

Post by G4POP »

never touched any setting and this happens,

All on-line lookups were disabled in the config/info providers
73 Terry G4POP
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F5RUE
Novice Class
Posts: 8
Joined: 06 Oct 2019, 22:07

Re: log

Post by F5RUE »

I got same issue. No Gris is coming.

My config : L4OM, GridTracker, JTDX
Connections : ADIF 2236, JT 2238 (UDP forward from GridTracker)

I don't understand ..... :o :o

Tks Rick F5RUE
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