"Award refs." can't be removed

V2 error reports
LB4MI
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Joined: 14 Jan 2020, 21:04

"Award refs." can't be removed

Post by LB4MI »

Hi,
I accidantly added my SOTA reference to the "Award refs.", that containts the award references from the person I talked to. Now it lookes like we were at the same mountain, having a S2S.

So, I do the following to (try to) solve the issue:
1) Right click on QSO, "Edit QSO"
2) Go to "Award Refs."
3) Mark the error SOTA reference, and hit the delete button
4) Save and Exit.

Result: No change, as I return to the QSO the same SOTA reference is still there.
Edit QSO 27.06.2020 00_52_05.jpg
Edit QSO 27.06.2020 00_52_05.jpg (83.21 KiB) Viewed 4141 times
Any ideas on what I do wrong, or is this a bug in software? I have same problem with all QSO's (5 in total) I've tried to fix.
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G4POP
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Re: "Award refs." can't be removed

Post by G4POP »

What Log4OM release are you running, see help/About and let me know the number please
73 Terry G4POP
HB9BRJ
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Re: "Award refs." can't be removed

Post by HB9BRJ »

I edited "My References" many times before and this worked fine.
LB4MI is right, references of the other station (inconsistently called award ref or contact ref) cannot be removed. The check mark goes away, but when the view (recent QSOs or QSO manager) refreshes the entry is still there. Using version 2.7.0.0.

BTW: A pity that both reference fields are not available for mass updates. Once I forgot to enter My Ref in the configuration before entering an entire SOTA log. Can only be fixed by editing each and every QSO individually, or - what I did - with an appropriate database tool.

73, Markus HB9BRJ
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Re: "Award refs." can't be removed

Post by G4POP »

HB9BRJ wrote: 27 Jun 2020, 07:04 I edited "My References" many times before and this worked fine.
LB4MI is right, references of the other station (inconsistently called award ref or contact ref) cannot be removed. The check mark goes away, but when the view (recent QSOs or QSO manager) refreshes the entry is still there. Using version 2.7.0.0.

BTW: A pity that both reference fields are not available for mass updates. Once I forgot to enter My Ref in the configuration before entering an entire SOTA log. Can only be fixed by editing each and every QSO individually, or - what I did - with an appropriate database tool.

73, Markus HB9BRJ
Hi Marcus,

Both of the above are addressed in the next release
73 Terry G4POP
LB4MI
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Re: "Award refs." can't be removed

Post by LB4MI »

Hi,
sorry, I forgot version number: 2.7.0.0.

I allready see that you have planned to fix this is next release, thank you very much for the good support :-)

73. LB4MI
LB4MI
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Re: "Award refs." can't be removed

Post by LB4MI »

Hi,
now running v.2.8.0.0, the problem was in the list of things that was fixed.

However, I still experience the same problem.
2800.jpg
2800.jpg (161.97 KiB) Viewed 4081 times
Any ideas if there is something else I do wrong?
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G4POP
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Re: "Award refs." can't be removed

Post by G4POP »

Have you restarted Log4om

Have you rescanned the references in the Awards statistics/maintenence tab?
73 Terry G4POP
LB4MI
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Re: "Award refs." can't be removed

Post by LB4MI »

Hi,
and thanks for advice,

1) Yes, I have restarted Log4OM. I'm always starting Log4OM with admin priviligies. Not sure if it's needed, but thought it can't harm the functionality.

2) I have now run the "WIPE AWARD REFERENCES" and after: "RESCAN AWARD REFERENCES", did a restart of Log4OM, and it did not change the issue.

Using filters, it lookes like I have 11 of these QSO's where the SOTA reference is on the "Contact references", i addition to be on "My references" (not all refs. are in place on "My ref." perhaps after the wipe, but I'll easilly clean that up later)

Where the "Contact references" can't be removed, or; it re-appears when I exit the "Edit QSO".
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000000000.jpg (108.96 KiB) Viewed 4071 times
LB4MI
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Re: "Award refs." can't be removed

Post by LB4MI »

Hi,
for anyone reading this post, it ended with e-mail support directly and;

"Deleting award refs is being attended to and will be rectified in the next release"


Thanks for the support,
73 de LB4MI
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Re: "Award refs." can't be removed

Post by G4POP »

LB4MI wrote: 13 Aug 2020, 17:44 Hi,
for anyone reading this post, it ended with e-mail support directly and;

"Deleting award refs is being attended to and will be rectified in the next release"


Thanks for the support,
73 de LB4MI
Does this post mean your problem is fixed or is there still an issue in version 2.8?.
73 Terry G4POP
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