missing lotw download

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ik2egl
Old Man
Posts: 263
Joined: 11 Feb 2014, 22:00
Location: Milan, Italy

missing lotw download

Post by ik2egl » 19 Mar 2017, 14:29

hi
I have an issue when download file from lotw

19/03/2017 14:30:59: Begin ADIF generation request
19/03/2017 14:30:59: Login ik2egl
19/03/2017 14:30:59: qso_qslsince 2016-11-07
19/03/2017 14:30:59: qso_owncall IK2EGL
19/03/2017 14:31:03: ADIF request accepted
19/03/2017 14:31:03: ADIF document downloaded
19/03/2017 14:31:03: ADIF document parsed: 0 qso found.



here is the log
in LogOM.BL.AdifManagement.ImportAdif(String adif, Boolean fixMissingCountry, Boolean historic, Boolean fullChecks)
2017-03-19 14:30:32.2063 INFO: LotwManagement: Receive log completed
2017-03-19 14:30:59.8068 INFO: LotwManagement: begin receive log
2017-03-19 14:31:03.9960 INFO: AdifManagement: Begin ADIF import
2017-03-19 14:31:03.9970 ERROR: *** AdifManagement: Error in ADIF import, returning empty log ******* [Function: ImportAdif] System.Exception: File is not in ADIF format

any suggestion?

thanks
73 de Don IK2EGL

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G4POP
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Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: missing lotw download

Post by G4POP » 19 Mar 2017, 14:57

Hi Don,
Sometimes this is caused because LOTW is down but I just tried it and it all functioned as expected, see my download result below:

19/03/2017 14:51:33: Begin ADIF generation request
19/03/2017 14:51:33: Login G4POP
19/03/2017 14:51:33: qso_qslsince 2017-01-01
19/03/2017 14:51:42: ADIF request accepted
19/03/2017 14:51:42: ADIF document downloaded
19/03/2017 14:51:42: ADIF document parsed: 9 qso found.
19/03/2017 14:51:42: *** NEW CONFIRMATION GM4JYB ***
19/03/2017 14:51:42: QSO updated : Call: GM4JYB Date: 20040117 Time: 174600 Band: 40m Mode: PSK31
19/03/2017 14:51:42: QSO updated : Call: IZ1MRO Date: 20110308 Time: 154645 Band: 20m Mode: CW
19/03/2017 14:51:42: QSO updated : Call: IZ1WIX Date: 20140104 Time: 130524 Band: 20m Mode: PSK31
19/03/2017 14:51:43: QSO updated : Call: HB9FRL Date: 20170126 Time: 162737 Band: 40m Mode: PSK31
19/03/2017 14:51:43: QSO updated : Call: MM0CPZ Date: 20170126 Time: 161416 Band: 40m Mode: PSK31
19/03/2017 14:51:43: QSO updated : Call: F5ROW Date: 20040415 Time: 164400 Band: 40m Mode: SSB
19/03/2017 14:51:43: QSO updated : Call: DG8PD Date: 20101006 Time: 202727 Band: 40m Mode: PSK31
19/03/2017 14:51:43: QSO updated : Call: HB9CVQ Date: 20170105 Time: 192338 Band: 60m Mode: SSB
19/03/2017 14:51:44: QSO updated : Call: DC9JVN Date: 20140523 Time: 135100 Band: 20m Mode: JT65

So it has to be something local to your computer, usually a password or user name problem or in the case of upload issues a TQSL Cert that has expired but I guess you checked all of those things.

Have you recently changed anything or installed some new software and are you using the latest version of Log4OM and the TQSL software?
73 Terry G4POP

ik2egl
Old Man
Posts: 263
Joined: 11 Feb 2014, 22:00
Location: Milan, Italy

Re: missing lotw download

Post by ik2egl » 20 Mar 2017, 06:08

Ciao Terry
Issue happens by the end of the last year , I see by last V qso (yeah.. not so long time in the shack this year)
Log 4 om is updated to the last, but the previous one had the same issue.
tsql updated and new cert requesteed this year as exprired
Upload is fine, alway
I ask for a new password too , the login is fine as log tell us
The lotw is avaiable and I can do dowload directly without any problem
Using win10...
Above some more details
73 de Don IK2EGL

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ac5ez
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Posts: 15
Joined: 18 Jan 2017, 17:03
Location: Oak Point, TX USA

Re: missing lotw download

Post by ac5ez » 02 Apr 2017, 19:08

Terry,

I seem to be experiencing similar LoTW download problems as Don . I can upload to LoTW without any errors but when I try to download I get this error:
--------------------------------------------------------------------
4/2/2017 6:36:12 PM: Begin ADIF generation request
4/2/2017 6:36:12 PM: Login ac5ez
4/2/2017 6:36:12 PM: qso_owncall AC5EZ
4/2/2017 6:36:18 PM: ADIF request accepted
4/2/2017 6:36:18 PM: ADIF document downloaded
4/2/2017 6:36:18 PM: ADIF document parsed: 0 qso found.
4/2/2017 6:36:18 PM: *********** Warning: Returned HTML FILE in LOTW download. Please check file saved in C:\Users\KMR\Documents\Amateur Radio\Log4OM\TQSL Bkup\20170402133618_LOTW_INCOMING_FILE.ADI
--------------------------------------------------------------------
I checked to make sure I have the correct password set for LoTW in Log4OM.

I un-checked the "date range" box so date should not be an issue.

I know for a fact that I have 50+ QSO/QSL confirmations but Log4OM will not import them.
There is also a problem with the Warning message above. The file is not an ADIF file it is in fact a HTML file (see attachment. Forum would not accept *.ADI file so had to changed extension to *.txt. Rename the file extension to html to read it.)

If I download the confirmed QSLs manually can I merge the file into my logbook? will all the status and date files be updated correctly?
73
Ken, AC5EZ

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DF5WW
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Re: missing lotw download

Post by DF5WW » 02 Apr 2017, 19:35

Hi Ken,

are you shure you have set the correct password in the settings ? There are 2 possible passwords for LotW.
The green marked ist the login password for the LotW Page and it is needed for a correct download of your
incoming verifications. The red one is the password (private pass) for your TQ6 File if it has a password.
If it has not you can leave it blanc but it´s only the password that is be used by TQSL for uoloads.

Screenshot deleted. It was showing my HDRlog.net password :shock:

B.t.w. here up- and downloads are working perfect since i start using Log4OM. No problems at all. ;) ;)
Last edited by DF5WW on 04 Apr 2017, 03:23, edited 2 times in total.
73´s .. Juergen ... RedPitaya SDR 5 W, 20 mtr. indoor wireloop feeded with homemade ladderline (600 Ohms) ...

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ac5ez
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Posts: 15
Joined: 18 Jan 2017, 17:03
Location: Oak Point, TX USA

Re: missing lotw download

Post by ac5ez » 02 Apr 2017, 20:49

Thanks for the reply.

Yes, I have verified the "green box" password. I even cut and pasted the same password I use when I manually login to LoTW so it should be correct. Sense I am the only one using this PC I do not use the "red box" password.

I'm at a loss as to why Log4OM will not download. I'm going to keep digging and trying different things until it works.

Thanks for the help.

Ken

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G4POP
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Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: missing lotw download

Post by G4POP » 02 Apr 2017, 22:22

The password should be the same as the one you use to login to the LOTW website - the online login
73 Terry G4POP

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ac5ez
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Posts: 15
Joined: 18 Jan 2017, 17:03
Location: Oak Point, TX USA

Re: missing lotw download

Post by ac5ez » 04 Apr 2017, 00:38

Terry,

Here is what I have tried.
(1) Reset password @ LoTW, tested OK.
(2) Reset passwords in Log4OM. Tried to download QSO's from LoTW no success same empty file.
(3) Turned on Log4OM trace, tried to download QSO's again same 0 result.
(4) Checked the trace text file and Log4OM appears to be using the correct login and password.
(5) I can manually download the QSO's using the same parameters and all works fine.

Any thing you can think of that might not be working? I'll email you the trace files and any other files if it would help.

Tks,
Ken, AC5EZ

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DF5WW
Log4OM Alpha Team
Posts: 1005
Joined: 02 May 2013, 09:49
Location: Höhr-Grenzhausen, Rhineland Palatinate, Germany
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Re: missing lotw download

Post by DF5WW » 04 Apr 2017, 03:28

Hi Ken,
stay tuned for a few days.
We have V1.28 in beta test and Lele has integrated a better error management for LotW downloads.
Maybe that can help to find out what´s going wrong withn your LotW downloads.

;) ;)
73´s .. Juergen ... RedPitaya SDR 5 W, 20 mtr. indoor wireloop feeded with homemade ladderline (600 Ohms) ...

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G4POP
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Location: Burnham on Crouch, Essex UK

Re: missing lotw download

Post by G4POP » 04 Apr 2017, 07:39

ac5ez wrote:
04 Apr 2017, 00:38
Terry,

Here is what I have tried.
(1) Reset password @ LoTW, tested OK.
(2) Reset passwords in Log4OM. Tried to download QSO's from LoTW no success same empty file.
(3) Turned on Log4OM trace, tried to download QSO's again same 0 result.
(4) Checked the trace text file and Log4OM appears to be using the correct login and password.
(5) I can manually download the QSO's using the same parameters and all works fine.

Any thing you can think of that might not be working? I'll email you the trace files and any other files if it would help.

Tks,
Ken, AC5EZ
Turn trace on

Try a download

Send me the bug report WITH THE ADIF FILE to g4pop (AT) arrl.net
73 Terry G4POP

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