Help with Statistics and Awards please

General discussions about Log4OM features
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G4YCS
Novice Class
Posts: 20
Joined: 19 Aug 2013, 09:06

Help with Statistics and Awards please

Post by G4YCS »

When I open the Statistics and Awards window, clicking Country/ QSO status grid only displays Afghanistan, with the count total of 1. The country is highlighted blue, but the band and overall flags are white squares with red crosses. Have I forgotten to set up part of LOG4OM? All help gratefully appreciated with this fine program.
K7PT
Old Man
Posts: 723
Joined: 21 Jan 2013, 13:54

Re: Help with Statistics and Awards please

Post by K7PT »

You should see the address of your log in the bottom right of the main screen.

If this shows the correct address of your log please re-download Log4OM and reinstall the program. Also, uninstall Log4OM using the Windows Control Panel before installing the new program file.

If it shows the incorrect path to your log, go to File>Open Database and find your log.
K7PT-Chuck "#1 Top of the Honor Roll"
G4YCS
Novice Class
Posts: 20
Joined: 19 Aug 2013, 09:06

Re: Help with Statistics and Awards please

Post by G4YCS »

Many thanks for the reply. Route to log4om is correct and the Country Status tab works ok. It is just the Country/QSO status grid tab that doesn't work. It was like this before I upgraded to v.1.15.0.0 and I was hoping the upgrade would fix the problem but it didn't.
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IW3HMH
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Joined: 21 Jan 2013, 14:20
Location: Quarto d'Altino - Venezia (ITA)
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Re: Help with Statistics and Awards please

Post by IW3HMH »

Can you send me your program log after having opened the statistic screen?
You can find it in the help menu.
My address is Lele at pisto dot it
Daniele Pistollato - IW3HMH
G4YCS
Novice Class
Posts: 20
Joined: 19 Aug 2013, 09:06

Re: Help with Statistics and Awards please

Post by G4YCS »

I have sent you the log. It would appear there is an Arial Font error stopping the table from loading.
Many thanks
Ian
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IW3HMH
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Location: Quarto d'Altino - Venezia (ITA)
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Re: Help with Statistics and Awards please

Post by IW3HMH »

In some days i will send you a new DLL to replace the actual, in order to fix this issue.
But it's really strange, never saw before... seems your arial font doesn't respond to standard structure...
Daniele Pistollato - IW3HMH
G4YCS
Novice Class
Posts: 20
Joined: 19 Aug 2013, 09:06

Re: Help with Statistics and Awards please

Post by G4YCS »

OK many thanks.
Ian
G4YCS
Novice Class
Posts: 20
Joined: 19 Aug 2013, 09:06

Re: Help with Statistics and Awards please

Post by G4YCS »

All solved. It would appear that Arial Regular font was missing from my installation. I went to the Microsoft web site and updated my European Fonts which installed Arial Regular and all is now working.
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G4POP
Log4OM Alpha Team
Posts: 10803
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Help with Statistics and Awards please

Post by G4POP »

G4YCS wrote:All solved. It would appear that Arial Regular font was missing from my installation. I went to the Microsoft web site and updated my European Fonts which installed Arial Regular and all is now working.
Another satisfied customer :D :D :D
73 Terry G4POP
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