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lookup window greyed out.
Posted: 10 Oct 2017, 12:08
by K0AY
I note that the lookup window no longer functions for me. Can I presume that this is a change in QRZ's policy?
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K0AY
Re: lookup window greyed out.
Posted: 10 Oct 2017, 15:47
by G4POP
Which window - Screen shot please
Re: lookup window greyed out.
Posted: 10 Oct 2017, 20:58
by K0AY
- Capture.PNG (33.23 KiB) Viewed 6809 times
Re: lookup window greyed out.
Posted: 10 Oct 2017, 21:05
by G4POP
What call sign are you looking up
Re: lookup window greyed out.
Posted: 10 Oct 2017, 23:30
by K0AY
It stays greyed out for any callsign including yours. My setttings for HAMQTH and QRZ have not changed in the external logs setup page.
Re: lookup window greyed out.
Posted: 11 Oct 2017, 07:10
by G4POP
select HamQTH for the lookup in the Options instead of QRZ
Re: lookup window greyed out.
Posted: 11 Oct 2017, 08:56
by K0AY
It is still greyed out Terry.
Re: lookup window greyed out.
Posted: 11 Oct 2017, 09:21
by G4POP
As you can see below and using your call sign its all working OK for me so I have to suspect one of the following
1. No internet connection
2. Wrong user name and/or password
3. Unacceptable characters in user name or password like *&^%$£"@?
4. Something blocking the lookup like anti virus, malware or firewall
- Capture.JPG (27.3 KiB) Viewed 6787 times
Re: lookup window greyed out.
Posted: 11 Oct 2017, 12:46
by K0AY
Many thanks, I appreciate your suggestions and will track it down
73
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