Need Help After Win10 Reinstall

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M6ITJ
Novice Class
Posts: 4
Joined: 31 Dec 2017, 12:42

Need Help After Win10 Reinstall

Post by M6ITJ »

Hi folks
I've been using LOG4OM for a while and love it.
However.... After reinstalling Windows10 after after a PC upgrade, I can't get Log4OM to connect to either my radio (Yaesu FT-450D), nor to my CQZ.COM log.
I keep trying, and have been following the manual to the letter, but must still be doing something wrong, as I had it working fine before. The PC connects ok with 'HamRadio Deluxe' so I know the com port settings are correct. None of the radio settings have been changed. Omnirig is installed but shows 'rig not responding'.

Any ideas are most welcome;-)

Happy new year!!!
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G4POP
Log4OM Alpha Team
Posts: 10800
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Need Help After Win10 Reinstall

Post by G4POP »

Generate a 'Support request'

See http://www.log4om.com/log4om-support/
73 Terry G4POP
M6ITJ
Novice Class
Posts: 4
Joined: 31 Dec 2017, 12:42

Re: Need Help After Win10 Reinstall

Post by M6ITJ »

Thanks Terry. The report says to send the log via email but I dont see an address listed?

PS I know Burnham-On-Crouch quite well. Bought our very first boat from a yard there many years ago;-)
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G4POP
Log4OM Alpha Team
Posts: 10800
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Need Help After Win10 Reinstall

Post by G4POP »

See my email address or Lele's (IW3HMH) on QRZ.com
73 Terry G4POP
M6ITJ
Novice Class
Posts: 4
Joined: 31 Dec 2017, 12:42

Re: Need Help After Win10 Reinstall

Post by M6ITJ »

Thanks Terry. Email sent to yourself.
M6ITJ
Novice Class
Posts: 4
Joined: 31 Dec 2017, 12:42

Re: Need Help After Win10 Reinstall

Post by M6ITJ »

Thanks to Terry''s prompt help, this is now solved.
Many thanks Terry, and all the others for creating this software.
M6ITJ
User avatar
G4POP
Log4OM Alpha Team
Posts: 10800
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Need Help After Win10 Reinstall

Post by G4POP »

The problem was a corrupt Omnirig install a fresh download and re-install fixed it
73 Terry G4POP
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