Of all of the help requests that we receive either here on the forum or by email, Skype, Facebook, Telephone or on the air 98% are either:
1. The user failed to install the program to "Run as an administrator" as detailed in the user guide and quick start guide
2. The user had failed to set the program up correctly i.e.. Had not created a database, failed to complete the options etc
3. Had a Firewall or anti virus program blocking correct operation.
4. The PC has a virus or Malware
5. Had not correctly set up CAT control by failing to correctly match things like baud rate and com ports
6. Had inadvertently deleted files or used a registry cleaner which had done so
7. Was no a paid member of QRZ.com so did not get a full lookup of call data
8. Had imported incomplete data from a previous logging program and then blamed Log4OM for the missing data
9. Had not installed LOTW TQSL software or used the wrong station location and then wondered why LOTW upload failed
10. Used incorrect log in user name or nickname for the other web based logbook uploads
Plus a hundred other used inflicted issues!
But most of all they had not read the Quick start guide, User Guide or watched the 22 YouTube tutorials.
Bottom line is - Please RTFM
![Evil or Very Mad :evil:](./images/smilies/icon_evil.gif)