LoTW download issue

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WA4THR
Novice Class
Posts: 12
Joined: 25 Sep 2015, 19:31

LoTW download issue

Post by WA4THR » 17 Oct 2018, 20:12

I am using Log4OM 1.24.0.0 (yes, I know it is an older version, but has worked perfectly and I often seem to find problems if I "upgrade" to a newer version) on a Win10 computer. It hadworked fine for 4 years and uploads and downloads to LoTW were without issue...until this past week. Now uploads seem to go fine, but when checking downloads it just stops (see picture). No report of new QSLs and no further progress. My password has not changed, and I can log onto LoTW and see there are new QSLs, but Log4OM is not getting them. What might have changed?

=Vic=
WA4THR
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Log4OM LoTW.jpg
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G4POP
Moderator
Posts: 5068
Joined: 21 Jan 2013, 15:55
Location: Burnham on Crouch, Essex UK

Re: LoTW download issue

Post by G4POP » 17 Oct 2018, 20:21

Things change with external services like LOTW IOTA SOTA CLUBLOG etc and we have to modify Log4om continually so that these service continue to be supported.

If you fail to update the program don't expect it to work efficiently forever!
73 Terry G4POP

WA4THR
Novice Class
Posts: 12
Joined: 25 Sep 2015, 19:31

Re: LoTW download issue

Post by WA4THR » 19 Oct 2018, 10:30

Today the ARRL letter explained that they changed some download protocols as of October 15 on LoTW, so that is where the problem came from. Good news, though, was a seamless conversion to the latest LoTW release (I am always scared of what an update will wreck on a working system) and it has no problems with the LoTW download. Thanks for a great program

=Vic=
WA4THR

EA4DKJ
Novice Class
Posts: 8
Joined: 20 Mar 2016, 18:26

Re: LoTW download issue

Post by EA4DKJ » 23 Oct 2018, 19:35

Hi OM's,
I have just realized this downloading problem today.
Sorry, but I do not understand how to fix it; what kind of conversion to the latest LoTW should I do?
Thanks a lot.

Alfonso

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G4POP
Moderator
Posts: 5068
Joined: 21 Jan 2013, 15:55
Location: Burnham on Crouch, Essex UK

Re: LoTW download issue

Post by G4POP » 23 Oct 2018, 20:12

EA4DKJ wrote:
23 Oct 2018, 19:35
Hi OM's,
I have just realized this downloading problem today.
Sorry, but I do not understand how to fix it; what kind of conversion to the latest LoTW should I do?
Thanks a lot.

Alfonso
What is the version number of Log4om on your computer?
73 Terry G4POP

N4CQ
New user
Posts: 2
Joined: 30 Aug 2017, 18:33

Re: LoTW download issue

Post by N4CQ » 25 Oct 2018, 02:03

I have the same problem downloading from LoTW to Log4OM. Problem began last week when ARRL made some security changes to their website. ARRL published a bulletin saying that there could be problems downloading ADIF to logging programs (http://www.arrl.org/news/arrl-website-s ... -downloads).

I am running Log4OM version 1.34.0.0. Everything was working OK until last week. Fix in progress?

Dave
N4CQ

EA4DKJ
Novice Class
Posts: 8
Joined: 20 Mar 2016, 18:26

Re: LoTW download issue

Post by EA4DKJ » 25 Oct 2018, 07:49

Hi,
I am using the version 1.30.0.0

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G4POP
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Joined: 21 Jan 2013, 15:55
Location: Burnham on Crouch, Essex UK

Re: LoTW download issue

Post by G4POP » 25 Oct 2018, 07:58

EA4DKJ wrote:
25 Oct 2018, 07:49
Hi,
I am using the version 1.30.0.0
You must update to version 1.34 and install it to 'Run as an administrator' see instructions in Quick stat guide Page 1, User guide Page 9 and our Getting started with Log4OM YouTube tutorial.'
73 Terry G4POP

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G4POP
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Posts: 5068
Joined: 21 Jan 2013, 15:55
Location: Burnham on Crouch, Essex UK

Re: LoTW download issue

Post by G4POP » 25 Oct 2018, 08:06

N4CQ wrote:
25 Oct 2018, 02:03
I have the same problem downloading from LoTW to Log4OM. Problem began last week when ARRL made some security changes to their website. ARRL published a bulletin saying that there could be problems downloading ADIF to logging programs (http://www.arrl.org/news/arrl-website-s ... -downloads).

I am running Log4OM version 1.34.0.0. Everything was working OK until last week. Fix in progress?

Dave
N4CQ

As you can see from the received text it is working 100% for me and other users with this issue resolved it by intalling the latest version of Log4OM V1.34 and installing it to 'Run as an administrator' see instructions in Quick stat guide Page 1, User guide Page 9 and our Getting started with Log4OM YouTube tutorial."

25/10/2018 7:00:04: Begin ADIF generation request
25/10/2018 7:00:04: Login G4POP
25/10/2018 7:00:04: qso_qslsince 2018-09-01
25/10/2018 7:00:07: ADIF request accepted
25/10/2018 7:00:07: ADIF document downloaded
25/10/2018 7:00:07: ADIF document parsed: 13 qso found.
25/10/2018 7:00:07: QSO updated : Call: OZ2OSR Date: 20090610 Time: 153413 Band: 30m Mode: PSK31
25/10/2018 7:00:07: *** NEW CONFIRMATION IK2EKO ***
25/10/2018 7:00:07: QSO updated : Call: IK2EKO Date: 20170929 Time: 163300 Band: 30m Mode: FT8
25/10/2018 7:00:07: QSO updated : Call: SP2CDN Date: 20170828 Time: 192100 Band: 60m Mode: JT65
25/10/2018 7:00:07: QSO updated : Call: LZ920MLC Date: 20180910 Time: 135027 Band: 20m Mode: SSB
25/10/2018 7:00:07: QSO updated : Call: DL4KW Date: 20180923 Time: 104429 Band: 40m Mode: FT8
25/10/2018 7:00:08: QSO updated : Call: SV1ENV Date: 20061230 Time: 072739 Band: 40m Mode: PSK31
25/10/2018 7:00:08: QSO updated : Call: SV1ENV Date: 20040827 Time: 054800 Band: 20m Mode: PSK31
25/10/2018 7:00:08: QSO updated : Call: PA3BAT Date: 20090619 Time: 145632 Band: 30m Mode: PSK31
25/10/2018 7:00:08: QSO updated : Call: PA3BAT Date: 20151207 Time: 084123 Band: 60m Mode: SSB
25/10/2018 7:00:08: QSO updated : Call: SI9AM Date: 20080708 Time: 135558 Band: 20m Mode: SSB
25/10/2018 7:00:08: QSO updated : Call: YT3PL Date: 20180410 Time: 074915 Band: 20m Mode: FT8
25/10/2018 7:00:08: QSO updated : Call: 4L6QL Date: 20061207 Time: 162304 Band: 40m Mode: PSK31
25/10/2018 7:00:08: QSO updated : Call: SP3JSD Date: 20080528 Time: 110243 Band: 20m Mode: PSK31


Try a reinstall as above and check that your LOTW log in user name and password have not changed and do not include any special characters like !"£$%^&*()+}~@?><
73 Terry G4POP

N4CQ
New user
Posts: 2
Joined: 30 Aug 2017, 18:33

Re: LoTW download issue

Post by N4CQ » 25 Oct 2018, 11:44

Hi Terry,
Thanks for the fast reply. Those special characters are really great for secure passwords, but I guess they create havoc with certain login systems. I did change my PW and added one of those characters. Removing the character solved the problem.

You guys have put together a really great program. Thanks for your help.

73,

Dave
N4CQ

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