LOTW Download

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G4POP
Log4OM Alpha Team
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Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: LOTW Download

Post by G4POP »

KA3RWP wrote: 29 Dec 2018, 00:13 downloaded the new version 1.35.0 still doing the same thing...Grrrrrr
EMAIL me (At g4pop(at)arrl.net) a support request as detailed here http://www.log4om.com/log4om-support/

Include the ADIF file and follow the instructions to the letter regarding setting trace mode and then repeating the attempt to download before generating the zip file

DO NOT POST THE SUPPORT REQUEST ON THIS FORUM
73 Terry G4POP
KA3RWP
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Joined: 27 Dec 2018, 11:55

Re: LOTW Download

Post by KA3RWP »

ok will send that over asap, after downloading the new version eqsl will not upload or download now... click the upload button does nothing and gets an error on download
eqsl.jpg
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KA3RWP
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Joined: 27 Dec 2018, 11:55

Re: LOTW Download

Post by KA3RWP »

reloaded old version that I was using before, did not change anything and eqsl is working again... still no good with LOTW, also I noticed that in the new version when I launched cluster, the call sign was ok but no country...
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G4POP
Log4OM Alpha Team
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Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: LOTW Download

Post by G4POP »

Had you updated the data files like country and SCL the cluster would have been fine, always update those files after doing an upgrade.

Please upgrade again before sending me the support request
73 Terry G4POP
KA3RWP
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Re: LOTW Download

Post by KA3RWP »

ok no problem, at work now.. will play with it tonight... thanks... Art
WB8RNV
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Joined: 19 Jan 2017, 17:35

Re: LOTW Download

Post by WB8RNV »

I am having a problem with the download as well.
- Checked my password … ok,
- logged directly into LoTW using a browser … ok,
- uploads work fine.
- am using Log4OM ver. 1.36.0.0 …
- I think my problem started when I went to this release.
Here is what I get back when attempting to download: Warning: "Returned HTML FILE in LOTW download" Please check the file in saved in …. Roaming\LogOM\LOTW\ …… it is an ADI file

It looks like I am getting an HDML file instead of an ADI file even though the file extension is .ADI
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G4POP
Log4OM Alpha Team
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Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: LOTW Download

Post by G4POP »

Did you check what the HTML said? It contains the error message so we need to know what that was
73 Terry G4POP
WB8RNV
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Joined: 19 Jan 2017, 17:35

Re: LOTW Download

Post by WB8RNV »

Thanks Terry for getting back to me ... sorry it took so long to respond ... I was out of town.

i have reloaded my password in Log4OM settings. I also have logged directly into LoTW with my default browser, Firefox. The HTML file has a lot of typical HTML but it looks like this is the the error:

</FORM>
<P>
<I>Username/password incorrect</I>

<P>
Try entering your password in all lower case. If that doesn't work, please contact the Help desk via e-mail at LoTW-help@arrl.org or other methods at <A HREF="/lotw-help/GettingHelp/" target="_blank">Getting Help</A>

<P>
Your browser must support cookies and be set to accept cookies from
lotw.arrl.org in order to log in.
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G4POP
Log4OM Alpha Team
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Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: LOTW Download

Post by G4POP »

If you can log into the LOTW website ok the error message would indicate either a miss-match of case, like using capital letters instead of lower case or the opposite.

Alternatively your password contains special characters as below

+×÷=/_€£¥₩@#$%^&*(),?!;:"''z!?`~\|<>{}[]♧◇♡♤■□●○▪☆⊙°•¤《》¡¿
73 Terry G4POP
WB8RNV
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Joined: 19 Jan 2017, 17:35

Re: LOTW Download

Post by WB8RNV »

Terry ... yup, that was it. I had "_" in the password. I did not realize that was the problem since LoTW gave me that password when I requested a password reset.

Thanks for your help!

73, Randy WB8RNV
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