LOG4OM does not start

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dk2lo
Old Man
Posts: 123
Joined: 21 Jul 2013, 16:45
Location: North Germany

LOG4OM does not start

Post by dk2lo »

My LOG4OM V1.4.1 does not start any more. The Communicator do not show up and the task manager displays LOG4OM with 30% CPU.

Till yesterday everyhing worked fine every day.
All other programs behave well and I have not installed any new software for a long time. There was a Windows update yesterday. I am running Win10 64bit.
I had the same behaviour already at 9.3.2020 with V1.3. and the here suggested upgrade to V1.4.1 solved the problem. But now there is no new V1 Version available.

Any ideas, suggestions are appreciated very much.
73 Olaf DK2LO
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G4POP
Log4OM Alpha Team
Posts: 10753
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: LOG4OM does not start

Post by G4POP »

There will not be any new releases of Version 1 because its only on maintenance

Probably the windows update screwed something, try a fresh install of 1.41 making sure that you install to 'Run as an administrator' and ensure no antivirus or firewall is blocking the program
73 Terry G4POP
dk2lo
Old Man
Posts: 123
Joined: 21 Jul 2013, 16:45
Location: North Germany

Re: LOG4OM does not start

Post by dk2lo »

Do I have to uninstall LOG4OM first?
73 Olaf DK2LO
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G4POP
Log4OM Alpha Team
Posts: 10753
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: LOG4OM does not start

Post by G4POP »

No just install new download but if you can make a backup first and restart PC before doing install
73 Terry G4POP
dk2lo
Old Man
Posts: 123
Joined: 21 Jul 2013, 16:45
Location: North Germany

Re: LOG4OM does not start

Post by dk2lo »

Done, works as suggested, tnx Terry!

Made screenshots from the settings and the PDF print of the settings to prepare for the upgrade to V2.
73 Olaf DK2LO
User avatar
G4POP
Log4OM Alpha Team
Posts: 10753
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: LOG4OM does not start

Post by G4POP »

dk2lo wrote: 12 Feb 2021, 12:40 Done, works as suggested, tnx Terry!

Made screenshots from the settings and the PDF print of the settings to prepare for the upgrade to V2.
Dont forget to export an ADIF of your log in ADIF format 3>>>> because that will be required for import into V2

See our Quick start guide and user guide for initial set up of V2 and watch the YouTube tutorial here https://youtu.be/8gvR_Ngpeqw
73 Terry G4POP
dk2lo
Old Man
Posts: 123
Joined: 21 Jul 2013, 16:45
Location: North Germany

Re: LOG4OM does not start

Post by dk2lo »

Tnx Terry. I am now on V2 and all my options work fine.
73 Olaf DK2LO
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