Statistics and Awards no longer works

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kb0kfx
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Joined: 21 Mar 2017, 03:17

Statistics and Awards no longer works

Post by kb0kfx » 21 Mar 2017, 03:20

I upgraded from version 1.24 to 1.26 and now the "Statistics and Awards" no longer runs. I tried reverting back by installing the old version and that no longer works either. My logs are still shown. Is there something I need to reload after updating?

Here is a snippet of Show Log.

2017-03-21 03:14:28.0598 INFO: FileManagement: AWARD LIST begin load
2017-03-21 03:14:28.0638 INFO: FileManagement: AWARD LIST load completed
2017-03-21 03:14:28.1398 ERROR: *** Log4OMMainWindow: Object reference not set to an instance of an object. ******* [Function: #=qHVOatYpNYTqUtdnRIvHCtvAbsfZVIhM2Bgzd68BhbDo=] System.NullReferenceException: Object reference not set to an instance of an object.
at AwardControl.LocatorAwardControl..ctor()
at LogOMUI.FormStatistics.#=qFQrSTGDeS6x1N9ZTSFy6rHIHrvb4oSJi3Rnd9sztx0w=()
at LogOMUI.Log4OMMainWindow.#=qHVOatYpNYTqUtdnRIvHCtvAbsfZVIhM2Bgzd68BhbDo=()"

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G4POP
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Location: Burnham on Crouch, Essex UK

Re: Statistics and Awards no longer works

Post by G4POP » 21 Mar 2017, 06:42

Is it that the awards window does not appear or that specific awards are missing?

The latest version is 1.27 please download and install that version and then..............

In Log4OM.... Settings/Awards database/download updates
73 Terry G4POP

kb0kfx
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Joined: 21 Mar 2017, 03:17

Re: Statistics and Awards no longer works

Post by kb0kfx » 21 Mar 2017, 12:17

The window does not appear.

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G4POP
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Location: Burnham on Crouch, Essex UK

Re: Statistics and Awards no longer works

Post by G4POP » 21 Mar 2017, 12:26

kb0kfx wrote:The window does not appear.
Sounds like a bad download or install or a coruped configuration file

Try a fresh download of 1.27

Uninstall the version you have installed and re-install V1.27

Don't forget it must be installed as 'Run as an Administrator' by right clicking on the installer
Untitled.jpg
Untitled.jpg (28.33 KiB) Viewed 2652 times
Don't go looking for V1.28 its an Alpha test version, the latest is 1.27
73 Terry G4POP

kb0kfx
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Joined: 21 Mar 2017, 03:17

Re: Statistics and Awards no longer works

Post by kb0kfx » 21 Mar 2017, 13:04

Thank you. Ill give that a try.

Is there more than just the one log file native to log4om that i should backup that has config data?

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G4POP
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Location: Burnham on Crouch, Essex UK

Re: Statistics and Awards no longer works

Post by G4POP » 21 Mar 2017, 21:21

kb0kfx wrote:Thank you. Ill give that a try.

Is there more than just the one log file native to log4om that i should backup that has config data?

Use our automatic backup which backs up the configurations also
73 Terry G4POP

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IW3HMH
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Re: Statistics and Awards no longer works

Post by IW3HMH » 28 Mar 2017, 12:37

It seems something bad in your data...
Please zip and send your log (sqlite) to iw3hmh (at) pisto (dot) it
Daniele Pistollato - IW3HMH

kd8atf
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Posts: 1
Joined: 02 Apr 2017, 17:05

Re: Statistics and Awards no longer works

Post by kd8atf » 02 Apr 2017, 17:15

I am having the same issue here! The Statistics and Awards window will no longer open.

Here is my log!

2017-04-02 17:13:04.7758 INFO: Log4OMMainWindow: *Calling STATISTICS FORM*
2017-04-02 17:13:04.8378 INFO: FileManagement: VIEW CONFIGURATION begin load for Statistics
2017-04-02 17:13:04.8528 INFO: FileManagement: VIEW CONFIGURATION load completed
2017-04-02 17:13:04.8758 INFO: FileManagement: VIEW CONFIGURATION begin load for Statistics
2017-04-02 17:13:04.8888 INFO: FileManagement: VIEW CONFIGURATION load completed
2017-04-02 17:13:04.9898 INFO: FileManagement: AWARD LIST begin load
2017-04-02 17:13:05.0028 INFO: FileManagement: AWARD LIST load completed
2017-04-02 17:13:05.0528 INFO: FileManagement: AWARD LIST begin load
2017-04-02 17:13:05.0668 INFO: FileManagement: AWARD LIST load completed
2017-04-02 17:13:05.1188 INFO: FileManagement: begin load text file C:\Users\future\AppData\Roaming\LogOM\WAS.csv
2017-04-02 17:13:05.1288 INFO: FileManagement: Text file load completed
2017-04-02 17:13:05.1388 INFO: FileManagement: AWARD LIST begin load
2017-04-02 17:13:05.1548 INFO: FileManagement: AWARD LIST load completed
2017-04-02 17:13:05.2348 INFO: FileManagement: AWARD LIST begin load
2017-04-02 17:13:05.2458 INFO: FileManagement: AWARD LIST load completed
2017-04-02 17:13:05.3338 INFO: FileManagement: begin load text file C:\Users\future\AppData\Roaming\LogOM\continents.csv
2017-04-02 17:13:05.3448 INFO: FileManagement: Text file load completed
2017-04-02 17:13:05.3548 INFO: FileManagement: AWARD LIST begin load
2017-04-02 17:13:05.3658 INFO: FileManagement: AWARD LIST load completed
2017-04-02 17:13:05.6878 INFO: FileManagement: AWARD LIST begin load
2017-04-02 17:13:05.7038 INFO: FileManagement: AWARD LIST load completed
2017-04-02 17:13:05.7588 ERROR: *** Log4OMMainWindow: Object reference not set to an instance of an object. ******* [Function: #=qO7hxtYjMaHFNwVNBX1qnrkFmYzEB9po0aRacQhrJChI=] System.NullReferenceException: Object reference not set to an instance of an object.
at AwardControl.LocatorAwardControl..ctor()
at LogOMUI.FormStatistics.#=qbJdQz76AzfQRjRb7Vvi53oXVfoT7E_dvWeuCbTnclow=()
at LogOMUI.FormStatistics..ctor()
at LogOMUI.Log4OMMainWindow.#=qO7hxtYjMaHFNwVNBX1qnrkFmYzEB9po0aRacQhrJChI=()

kb0kfx
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Posts: 6
Joined: 21 Mar 2017, 03:17

Re: Statistics and Awards no longer works

Post by kb0kfx » 02 Apr 2017, 18:47

I sent the sqlite database per the recommendation above..

I uninstalled the previous version and installed 1.27 as administrator with no luck on the statistics feature working again.

kb0kfx
Novice Class
Posts: 6
Joined: 21 Mar 2017, 03:17

Re: Statistics and Awards no longer works

Post by kb0kfx » 02 Apr 2017, 18:54

I just tried a sqlite log backup from a year ago and it still has the same error as my initial post when i run the statistics feature. This tool stopped working days before my first post to this thread.

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