LOG4OM version 1 problem opening program

[GW0ANA]

Hello fellow LOG4OM version 1
Please help me, I want to upgrade to version 2 but today my LOG4OM version 1 will not open or load.
It only goes into a window like this
download/file.php?mode=view&id=3295
It reads: LOGOMUI Application Already Running ? continue
I click on ok but all it does is close the window but never opens the program, I have waited for an hour. I want to get it running to export my log. I have looked at Program Manager and it is not shown as running. I have re-booted and left it for hours to cool but still no luck. Any advice I how I can get LOG4OM 1 to run would be appreciated.Or is my log lost for ever?
My thanks to you all and please stay safe.
73 Glyn

[G4POP]

Have you checked the TASK manager and closed all instances of Log4OM?

[OZ4MU]

I have seen this yesterday at a friends installation. (v1.41)
It was indeed running in task manager, but ending the task, waiting a few minutes, and then start V1 again, did nothing else but showing Log4OM.exe running in Task Manager. It didn't start up proper.
I can get it to run by re-installing on top of the existing installation, but as soon as you shut it down again, it does the same aka start the program and it will run in Task Manager but not start up.
Another observation is that it uses about 33% of CPU constantly, also when you do the re-installation trick and it comes up proper.

[KI5IO]

I have seen this yesterday at a friends installation. (v1.41)
It was indeed running in task manager, but ending the task, waiting a few minutes, and then start V1 again, did nothing else but showing Log4OM.exe running in Task Manager. It didn't start up proper.
I can get it to run by re-installing on top of the existing installation, but as soon as you shut it down again, it does the same aka start the program and it will run in Task Manager but not start up.
Another observation is that it uses about 33% of CPU constantly, also when you do the re-installation trick and it comes up proper.

When you have Log4OM V1 running (when you don't want to ) as Terry noted look in Task Manager to stop Log4OM, but also be sure to stop Log4OMCommunicator.

Both of those elements running when one turns on Log4OM V1.

Sometimes Log4OM V1 has been known to close, but Log4OM Communicator continues to run.

[GW0ANA]

Have you checked the TASK manager and closed all instances of Log4OM?

Dear Sir,
I thank you for your speedy reply I tried to reun the program again but no luck. I checked task manager and it showed this fault >>

Capture task manager.JPG (66.02 KiB) Viewed 3670 times

If I download a new copy of LOG4OM version 1 will it correct any damaged files and save my log? Sorry to be so thick but computer programing is not my forte I just drive them hi.
Again my thanks and appreciation for your help in these testing times. 73 Glyn GW0ANA

[G4POP]

Click on the log4om line to highlght it then click end task

Download and install the latest version of Log4om

However when you have unzipped the download file you must right click on the unzipped file and select 'run as an administrator's

Complete the install and let us know how you get on

[OZ4MU]

In my friends case, even making sure both Log4OM & communicator is shut down makes no difference, after first shutdown (And making sure nothing Log4OM related is running) Log4OM wont startup proper.

A re-installation run as administrator makes no difference what so ever. Same scenario after Log4OM has been run once, it is not possible to get it running again.

[G4POP]

In my friends case, even making sure both Log4OM & communicator is shut down makes no difference, after first shutdown (And making sure nothing Log4OM related is running) Log4OM wont startup proper.

A re-installation run as administrator makes no difference what so ever. Same scenario after Log4OM has been run once, it is not possible to get it running again.

Sounds like a corrupt config file

Assuming the person has a backup?

I suggest that he renames the Config.xml to configOLD.xml in the C:\Users\g4poparrl.net\AppData\Roaming\LogOM folder

Reinstalls Log4OM and reconfigures it from scratch including creating a new database and importing the latest ADIF backup

[GW0ANA]

Click on the log4om line to highlght it then click end task

Download and install the latest version of Log4om

However when you have unzipped the download file you must right click on the unzipped file and select 'run as an administrator's

Complete the install and let us know how you get on

Hello Terry, my thanks & appreciation for replying to my help request so promptly. I down loaded the new log4om version 2 it went in ok. Now I have to read the help file & your Youtube files to set up.I use JTAlert for my FT8 qso`s not sure how to make OMNIRIG Run as an administrator. Also how will I get my log back in log4om version 1 Again many thanks for reading this plea in these times of lock down. My neighbor a couple of doors away is fighting for his life and there are only 10 houses in my rural community. So me trying to get a bit of software to work must be on the back burner in the scheme of importance but I thank the log4om community for their help. 73 Glyn you all take care.

[OZ4MU]

In my friends case, even making sure both Log4OM & communicator is shut down makes no difference, after first shutdown (And making sure nothing Log4OM related is running) Log4OM wont startup proper.

A re-installation run as administrator makes no difference what so ever. Same scenario after Log4OM has been run once, it is not possible to get it running again.

Sounds like a corrupt config file

Assuming the person has a backup?

I suggest that he renames the Config.xml to configOLD.xml in the C:\Users\g4poparrl.net\AppData\Roaming\LogOM folder

Reinstalls Log4OM and reconfigures it from scratch including creating a new database and importing the latest ADIF backup

Thanks Terry, that is a very good idea.

I will try that, or even better get him to V2 , as that is the best way to go for the future anyway, and the work involved is nearly the same