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Re: size of logbook
Posted: 26 Jan 2022, 20:38
by k2jf
Hi Nolan
but where do I find a place to get to: Help / Generate Support Request? I looked everywhere
Re: size of logbook
Posted: 27 Jan 2022, 13:54
by KI5IO
Phil,
Screen clips to get the the Support Request.
Go to: Help / Generate Support Request
Then the Support Request window opens up. Follow the instructions and submit the request to: lele(AT)pisto.it
.
Re: size of logbook
Posted: 27 Jan 2022, 14:19
by KI5IO
Phil,
When you select other tabs (IE: F6, F8, etc..) do you still have the same overlap from that lower section into the upper section?
Re: size of logbook
Posted: 27 Jan 2022, 16:27
by k2jf
Hi Nolan - happens no matter what tab select.. I have an unrelated question: when you click on the Cluster tab it should be showing activity on the bands. I have the filter set for CW on 20 M and see nothing most of the time. I connect to the VE7CC cluster through a second window and also click on 'connect''.. is that what you do to get dx spots?
and thanks for the directions on how to send a help request. I''m doing that now as we speak.
73's K2KF
Re: size of logbook
Posted: 27 Jan 2022, 19:26
by KI5IO
k2jf wrote: ↑27 Jan 2022, 16:27
Hi Nolan - happens no matter what tab select.. I have an unrelated question: when you click on the Cluster tab it should be showing activity on the bands. I have the filter set for CW on 20 M and see nothing most of the time. I connect to the VE7CC cluster through a second window and also click on 'connect''.. is that what you do to get dx spots?
and thanks for the directions on how to send a help request. I''m doing that now as we speak.
73's K2KF
Phil,
Yes you have to set up your clusters starting at:
Connect / Telnet Cluster then choose the
Connection tab.
Details of using this and setting up is in the "current" User Guide starting on Page 66. Be sure to force a download of the most current User Guide. Terry is adding to that UG quite often. Go to:
Help / User Guide / English (force update)
It will take a small bit of time to d/l and will then open in your preferred PDF viewer. You can then also save that copy to your local hard drive. Date/Time of the UG is on the front page and the current one is:
23/01/2022 12:12 PM
I also use the VE7CC-1 cluster and I also fine tune the filters for that cluster by using the CC User APP that you can d/l for that purpose. The writer/developer of VE7CC (Lee Sawkins - ve7cc) makes that CC User interface available for such.
Re: size of logbook
Posted: 27 Jan 2022, 19:28
by KI5IO
Phil,
Another question about your installation. Are you using a Windows-based PC and I'm guessing Windows 10 (home or Pro) unless you have upgraded to Windows 11 (home or Pro)?
Or are you running on a Mac with an emulator for Windows O/S?
Re: size of logbook
Posted: 27 Jan 2022, 19:57
by k2jf
Hi Nolan
I'm using Win 10