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LOG4OM does not start

Posted: 11 Feb 2021, 18:06
by dk2lo
My LOG4OM V1.4.1 does not start any more. The Communicator do not show up and the task manager displays LOG4OM with 30% CPU.

Till yesterday everyhing worked fine every day.
All other programs behave well and I have not installed any new software for a long time. There was a Windows update yesterday. I am running Win10 64bit.
I had the same behaviour already at 9.3.2020 with V1.3. and the here suggested upgrade to V1.4.1 solved the problem. But now there is no new V1 Version available.

Any ideas, suggestions are appreciated very much.

Re: LOG4OM does not start

Posted: 11 Feb 2021, 18:11
by G4POP
There will not be any new releases of Version 1 because its only on maintenance

Probably the windows update screwed something, try a fresh install of 1.41 making sure that you install to 'Run as an administrator' and ensure no antivirus or firewall is blocking the program

Re: LOG4OM does not start

Posted: 11 Feb 2021, 18:13
by dk2lo
Do I have to uninstall LOG4OM first?

Re: LOG4OM does not start

Posted: 11 Feb 2021, 18:41
by G4POP
No just install new download but if you can make a backup first and restart PC before doing install

Re: LOG4OM does not start

Posted: 12 Feb 2021, 12:40
by dk2lo
Done, works as suggested, tnx Terry!

Made screenshots from the settings and the PDF print of the settings to prepare for the upgrade to V2.

Re: LOG4OM does not start

Posted: 12 Feb 2021, 13:30
by G4POP
dk2lo wrote: 12 Feb 2021, 12:40 Done, works as suggested, tnx Terry!

Made screenshots from the settings and the PDF print of the settings to prepare for the upgrade to V2.
Dont forget to export an ADIF of your log in ADIF format 3>>>> because that will be required for import into V2

See our Quick start guide and user guide for initial set up of V2 and watch the YouTube tutorial here https://youtu.be/8gvR_Ngpeqw

Re: LOG4OM does not start

Posted: 14 Feb 2021, 18:47
by dk2lo
Tnx Terry. I am now on V2 and all my options work fine.