Long delay after entering call sign

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W6SOX
Novice Class
Posts: 7
Joined: 07 Nov 2020, 02:10

Long delay after entering call sign

Post by W6SOX »

Hi - I'm using the current version of Log4OM, Windows 10 laptop, Ethernet connection, Gigabit internet. Each time I enter a new call sign to log a QSO, there is a long delay while L4OM looks up the entry in QRZ. (I have a premium subscription with XML access). It takes about 30 seconds before I can do anything else in the program- it becomes totally unresponsive.

Note this delay is not when I try to log the QSO - it's as soon as I enter a call sign (or part of a call sign).

Is it normal for the QRZ lookup to take so long? Is it related to the computer hardware/speed in any way? Anything in the configuration that would speed this up?

Thanks,
Michael
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KI5IO
Log4OM Alpha Team
Posts: 1334
Joined: 16 Aug 2015, 16:30
Location: Plano, TX

Re: Long delay after entering call sign

Post by KI5IO »

Michael,

Similar has been reported, but (unfortunately) none of us on the Alpha or Beta teams have been able to replicate and thus have not yet been able to provide more information to Lele to help debug.

Regardless ... take a look at the posts below in the two links and see if such is similar to what you have noted.

If so ... pls create a support request (as was noted in one of the threads) and send the information to Lele - IW3HMH at his e-mail is QRZ.com

https://forum.log4om.com/viewtopic.php?t=6858

https://forum.log4om.com/viewtopic.php?t=7726
73 - Nolan Kienitz - KI5IO
Plano, TX
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