Unable to Log

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K1NAS
Novice Class
Posts: 9
Joined: 09 Jan 2021, 20:44

Unable to Log

Post by K1NAS »

I haven't been on the air in a bit, and just fired things up.
For some reason I am not able to log a contact.
I type in the call sign and hit enter, and the call/contact does not appear in my Recent QSO list.
I also tried hitting the "+" button on the right side of the Log4OM window, and still nothing.

I also tried re-installing Log4OM, but still nothing.

I think I am missing something simple... but I can't figure out what it is....

I'm running v2.17.0.0

thank you
K1NAS
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G4POP
Log4OM Alpha Team
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Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Unable to Log

Post by G4POP »

Help/Open logfile and see what messages appear after an attempt to log
73 Terry G4POP
K1NAS
Novice Class
Posts: 9
Joined: 09 Jan 2021, 20:44

Re: Unable to Log

Post by K1NAS »

I tried again today, and it looks like I am now able to log a contact.
I don’t know what happened yesterday that prevented me from logging, but I’ll keep an eye on it and will be sure to let you know if it happens again.

Thx
73
K1NAS
mike
K1NAS
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Joined: 09 Jan 2021, 20:44

Re: Unable to Log

Post by K1NAS »

This unable to log issue seems to have come up again.
Looking at the log viewer as I try to log a contact, shows an "unable to open database file"

any suggestions?

-mike
K1NAS
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G4POP
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Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Unable to Log

Post by G4POP »

Where is the database file located, sounds like you have it somewhere that windows does not like
73 Terry G4POP
K1NAS
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Posts: 9
Joined: 09 Jan 2021, 20:44

Re: Unable to Log

Post by K1NAS »

Log is located in my Documents folder... with the following path/filename:
c:\Users\<username>\Documents\Ham Radio\Log4OM-K1NAS-logfile.SQLite
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G4POP
Log4OM Alpha Team
Posts: 10748
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Unable to Log

Post by G4POP »

Sounds like a permissions issue, try running log4om as an administrator
73 Terry G4POP
K1NAS
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Posts: 9
Joined: 09 Jan 2021, 20:44

Re: Unable to Log

Post by K1NAS »

I tried this afternoon.
No change. Still unable to save a log entry.
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G4POP
Log4OM Alpha Team
Posts: 10748
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Unable to Log

Post by G4POP »

Turn off firewalls and antivirus for a while and try again
73 Terry G4POP
K1NAS
Novice Class
Posts: 9
Joined: 09 Jan 2021, 20:44

Re: Unable to Log

Post by K1NAS »

I turned off my virus scan and firewall, and was able to log a test contact, as well as import an ADIF file and add a comment to a QSO. But when I tried to add a comment to another QSO (using "edit QSO"), I received this error: "QSO not saved. Check Band/Mode/Callsign/Date"

(I'm just having a little bad luck here)
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