QSL Manager problem

[G8AJM]

After changing my shack PC I installed Log4OM and everything went smoothly apart from QSL Manager. I upload to LoTW, ClubLog and QRZ. QRZ and LoTW were fine but ClubLog , traditionally the easiest to interface with, will not upload and I get the response:

Creating clublog temporary file in C:\Users\g8ajm\AppData\Roaming\Log4OM2\temp\clublog_20250115161808.adi
Uploading file containing 3 QSO's...
Upload exception. Check log
CLUBLOG END

The adif produced for the upload seems fine as I can upload it manually with no probs. Everything is configured as it was on the old PC. Both are Windows10 64bit
Grateful for any thoughts as to what might be causing this.

Many thanks
73 Chris G8AJM

Screenshot 2025-01-15 162824.jpg (43.02 KiB) Viewed 2165 times

[G4POP]

And the Log4OM version number is?

What did the log file say?

This is what my log showed after a successful upload

2025-01-15 16:35:41.6989 INFO: [dje_zJGFEEPPZPYXKNPCZ7QK2AKC7V2VA_ejd] : Massive upload of 2 on CLUBLOG
2025-01-15 16:35:45.1350 INFO: [dje_zJ4SX8X7DYVBW2AU9NC3ASETTT9352T8S6A_ejd] : [UPLOAD CLUBLOG LOG] Uploading LOG on CLUBLOG: 2
2025-01-15 16:35:45.1370 INFO: [dje_zJ4SX8X7DYVBW2AU9NC3ASETTT9352T8S6A_ejd] : [CLUBLOG UPLOAD LOG] Creating clublog temporary file in D:\Google Drive\G4POP Log4OM NG\config\temp\clublog_20250115163545.adi
2025-01-15 16:35:45.1555 INFO: [AdifManagement] : Begin export to ADIF file: D:\Google Drive\G4POP Log4OM NG\config\temp\clublog_20250115163545.adi
2025-01-15 16:35:45.1685 INFO: * [AdifManagement][12 ms] : Export to ADIF file completed: 2 QSO
2025-01-15 16:35:45.1695 INFO: [dje_zJ4SX8X7DYVBW2AU9NC3ASETTT9352T8S6A_ejd] : [CLUBLOG UPLOAD LOG] Uploading clublog file containing 2 QSO's
2025-01-15 16:35:45.2045 INFO: [dje_zJ4SX8X7DYVBW2AU9NC3ASETTT9352T8S6A_ejd] : [CLUBLOG UPLOAD LOG] File uploaded: clublog_20250115163545.adi (3282 bytes) => G4POP : Upload accepted and queued!
2025-01-15 16:35:45.2125 INFO: [dje_zJ4SX8X7DYVBW2AU9NC3ASETTT9352T8S6A_ejd] : [CLUBLOG UPLOAD LOG] Upload accepted and queued. Updating QSO...
2025-01-15 16:35:45.3301 INFO: [dje_zNX8AU5BURT8TPBJG9HQF9BU8W6FA_ejd] : Recalculating statistics asynchronous process started
2025-01-15 16:35:45.3301 INFO: [dje_z9ZCXUXUPA9GMT66DEP7K4LS54TT86P8CWW_ejd] : Calculating stats...
2025-01-15 16:35:45.3321 INFO: [dje_zJ4SX8X7DYVBW2AU9NC3ASETTT9352T8S6A_ejd] : [CLUBLOG UPLOAD LOG] QSO updated
2025-01-15 16:35:45.3321 INFO: [dje_zJ4SX8X7DYVBW2AU9NC3ASETTT9352T8S6A_ejd] : [CLUBLOG UPLOAD LOG] Clublog massive upload result:
clublog_20250115163545.adi (3282 bytes) => G4POP : Upload accepted and queued!
2025-01-15 16:35:45.3321 INFO: * [dje_zJ4SX8X7DYVBW2AU9NC3ASETTT9352T8S6A_ejd][197 ms] : [CLUBLOG UPLOAD LOG] ###### END ######

[G8AJM]

Hi Terry

Version is v.2.34.0.0
After highlighting the QSOs to upload in the QSL Manager screen I hit the “Upload Selected QSO” button and got the usual blank “Upload confirmations” screen. I then hit the green upload button and got the response as shown previously.

73 Chris G8AJM

[G8AJM]

Is this what you need?


2025-01-15 17:01:21.4761 INFO: [dje_zJ4QTG3TWJGWGDCFSE52B847FY8LQYT97TQ_ejd] : [UPDATE] Refreshing METAR data updated successfully
2025-01-15 17:01:21.4771 INFO: * [dje_zJ4QTG3TWJGWGDCFSE52B847FY8LQYT97TQ_ejd][194 ms] : [UPDATE] [END] Refreshing METAR data process completed
2025-01-15 17:01:21.8896 INFO: [dje_z3NU3ZGEGQZQ5JEQN36CB6XQ3RPG4NZJBEC4EKAGG_ejd] : Hourly VOACAP calculation completed
2025-01-15 17:06:51.5163 INFO: [dje_zMJ3XD2HSL7EGUEZRR5F5FURAQBFQ_ejd] : [UPDATE] Starting Clublog Reference update...
2025-01-15 17:06:51.5273 INFO: [dje_zQ6MNUREXYX4PXYDGAGRCF4BMMH4A_ejd] : [UPDATE CLUBLOG RANKING] Downloading Clublog ranking from https://clublog.org/mostwanted.php?api=1
2025-01-15 17:06:51.7822 INFO: [dje_z4T3RLRSRV7T64PNQ6U4AULZKUQNM6H9GXA_ejd] : [UPDATE CLUBLOG] Downloading Clublog database from https://cdn.clublog.org/cty.php?api=295 ... a7dd1750c9
2025-01-15 17:06:52.0419 INFO: [dje_z4T3RLRSRV7T64PNQ6U4AULZKUQNM6H9GXA_ejd] : [UPDATE CLUBLOG] Decompressing file C:\Users\g8ajm\AppData\Roaming\Log4OM2\temp\cty.xml.gz in C:\Users\g8ajm\AppData\Roaming\Log4OM2\temp\cty.xml
2025-01-15 17:06:57.2737 INFO: [dje_z4T3RLRSRV7T64PNQ6U4AULZKUQNM6H9GXA_ejd] : [UPDATE CLUBLOG] Clublog database retrieved successfully
2025-01-15 17:06:57.2777 INFO: [dje_zMJ3XD2HSL7EGUEZRR5F5FURAQBFQ_ejd] : [UPDATE] Clublog file updated succesfully
2025-01-15 17:06:57.2787 INFO: * [dje_zMJ3XD2HSL7EGUEZRR5F5FURAQBFQ_ejd][5762 ms] : [UPDATE] [END] Clublog Reference update process completed
2025-01-15 17:06:57.2817 INFO: [dje_zLZZZRX7W4X7XMAY88LFHGKQ65AVQ_ejd] : [UPDATE] Starting LoTW users file update...
2025-01-15 17:06:57.2847 INFO: [dje_zNTQYD7FN2BZXT2UKHYCUMM4WTEU4B7YNWX_ejd] : [LOTW] begin download from
2025-01-15 17:07:00.0771 INFO: [dje_zCCAQGHMZGFZGWGSCHWDVJST5DQSA_ejd] : [LOTW] begin load from file C:\Users\g8ajm\AppData\Roaming\Log4OM2\lotw.txt
2025-01-15 17:07:00.7699 INFO: [dje_zCCAQGHMZGFZGWGSCHWDVJST5DQSA_ejd] : [LOTW] load from file completed
2025-01-15 17:07:00.7709 INFO: [dje_zLZZZRX7W4X7XMAY88LFHGKQ65AVQ_ejd] : [UPDATE] LoTW users file updated succesfully
2025-01-15 17:07:00.7719 INFO: * [dje_zLZZZRX7W4X7XMAY88LFHGKQ65AVQ_ejd][3490 ms] : [UPDATE] [END] LoTW users file update process completed
2025-01-15 17:07:00.7739 INFO: [dje_zFHBBLJPWE9XKSSQ2Q3Z36XKBJN9HTBKV8CABRMV2_ejd] : [UPDATE] Starting special callsign file update...
2025-01-15 17:07:00.9347 INFO: [ConfigurationLogic] : Non Standard callsign begin load from file C:\Users\g8ajm\AppData\Roaming\Log4OM2\NonStandardCallsign.txt
2025-01-15 17:07:00.9357 INFO: [ConfigurationLogic] : Non Standard callsign load from file completed
2025-01-15 17:07:00.9597 INFO: [dje_zFHBBLJPWE9XKSSQ2Q3Z36XKBJN9HTBKV8CABRMV2_ejd] : [UPDATE] Non-standard callsign file updated succesfully
2025-01-15 17:07:00.9606 INFO: * [dje_zFHBBLJPWE9XKSSQ2Q3Z36XKBJN9HTBKV8CABRMV2_ejd][186 ms] : [UPDATE] [END] Special Callsign file update process completed
2025-01-15 17:09:01.2341 WARN: [dje_zDWP7J5WJYUG63LGQAJT9SP5HPN6GWJNN7X_ejd][MoveNext] : Country not found for callsign TX7N in date 15/01/2025 17:09:01
2025-01-15 17:10:51.3433 INFO: [dje_zPHB497G5NQASZMHK6VLS4_ejd] : Found references on AWD LA LUNA DEL LUPO

[G4POP]

No that is just the scheduled update of the resident clublog files

Do an upload and immediately look toward the end of the logfile for text similar to what I posted

[G8AJM]

2025-01-15 17:25:07.1961 INFO: [dje_zPHB497G5NQASZMHK6VLS4_ejd] : Found references on CCC G* IOTA EU-005
2025-01-15 17:28:21.7896 INFO: [dje_zPHB497G5NQASZMHK6VLS4_ejd] : Found references on 17.28 World Wide Award 2025
2025-01-15 17:29:56.1127 INFO: [dje_zPHB497G5NQASZMHK6VLS4_ejd] : Found references on POTA US-3040
2025-01-15 17:30:03.8035 INFO: [dje_zPHB497G5NQASZMHK6VLS4_ejd] : Found references on DME 02025
2025-01-15 17:31:25.6296 INFO: [dje_z5ZQVNW9QHWRF24WQ6VAY722VEHEA_ejd] : Massive upload of 4 on CLUBLOG
2025-01-15 17:31:28.7616 INFO: [dje_z796M8XQSSV4VLSHJGCBNDUEEMD78S43N4W_ejd] : [UPLOAD CLUBLOG LOG] Uploading LOG on CLUBLOG: 4
2025-01-15 17:31:28.7666 INFO: [dje_z796M8XQSSV4VLSHJGCBNDUEEMD78S43N4W_ejd] : [CLUBLOG UPLOAD LOG] Creating clublog temporary file in C:\Users\g8ajm\AppData\Roaming\Log4OM2\temp\clublog_20250115173128.adi
2025-01-15 17:31:28.7726 INFO: [AdifManagement] : Begin export to ADIF file: C:\Users\g8ajm\AppData\Roaming\Log4OM2\temp\clublog_20250115173128.adi
2025-01-15 17:31:28.7756 INFO: * [AdifManagement][2 ms] : Export to ADIF file completed: 4 QSO
2025-01-15 17:31:28.7766 INFO: [dje_z796M8XQSSV4VLSHJGCBNDUEEMD78S43N4W_ejd] : [CLUBLOG UPLOAD LOG] Uploading clublog file containing 4 QSO's
2025-01-15 17:31:28.9126 ERROR: [dje_zG4JRG4G7B93JFP73LCLMC_ejd][MoveNext] : [EXCEPTION] The remote server returned an error: (403) Forbidden. System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at L4ONG.Framework.FWWeb.dje_zG4JRG4G7B93JFP73LCLMC_ejd.MoveNext()
2025-01-15 17:31:28.9126 INFO: [dje_z796M8XQSSV4VLSHJGCBNDUEEMD78S43N4W_ejd] : [CLUBLOG UPLOAD LOG] Upload exception. Check log
2025-01-15 17:31:28.9166 INFO: * [dje_z796M8XQSSV4VLSHJGCBNDUEEMD78S43N4W_ejd][154 ms] : [CLUBLOG UPLOAD LOG] ###### END ######

[G4POP]

It's saying the remote server , clublog, rejected you

This is either due to your credentials being wrong, user name and/or password

Or

The server was temporary out of action which in this case is doubtful as I just tested the upload and it worked fine

Conclusion check your user name and password are correct and are the correct case and don't contain special characters like +×÷=/^<>%£@":;? Etc

[G8AJM]

Oh dear, it was the password. I was fooled by the fact that google had hung on to the pw when I loaded Chrome on the new pc so web access to Club Log worked straight away. For Log4OM I entered what had been the pw for years but I must have changed it about 5 years ago. My memory is suffering deep QSB these days!
Many thanks for your help Terry.

73 Chris G8AJM

[G4POP]

Oh dear, it was the password. I was fooled by the fact that google had hung on to the pw when I loaded Chrome on the new pc so web access to Club Log worked straight away. For Log4OM I entered what had been the pw for years but I must have changed it about 5 years ago. My memory is suffering deep QSB these days!
Many thanks for your help Terry.

73 Chris G8AJM