CAT Screen not show freq (FT-747 GX)

[LU1DRI]

################### Problem description ###################
CAT Screen not show freq, I can click on MODE or BAND and see the change on my Yaesu FT 747 GX but can´t see the freq
Log4OM v2 version 2.16.0.0 Portable.
I was able to use another CAT soft made by [email protected] without any problem.

################### Additional info ###################
Omnirig, rigtype FT-747, Port COM2, BaudRate 4800, Data bit8, Parity None, Stop bit 2, RTS High, DTR, LOW, Poll int 200, Timeout 2000

[G4POP]

Omnirig version?

[LU1DRI]

Hi G4POP, the Omnirig version is 1.19

[G4POP]

Are any other programs running?

Did you install Omnirig and Log4om to run as an administrator?

[LU1DRI]

Hi Terry,

Yes, I've installed Log4OM following the guide and installed Omnirig when was requested during the installation.
No, there is not other program running, even in a fresh refresh of the laptop and only opening Log4OM I've the same behavior.
The Band and Mode buttons are working, I can see the change in the FT but in the frecuency field still say "offLine"

73

[G4POP]

Try a factory reset of the radio

[LU1DRI]

Ok, I will try, although I doubt it since with another CAT software designed by a person from Uruguay, I have been able to see the frequency, change it, change the VFOs, bands, modes, in short everything. But I will try.
As soon as I do the test I will comment on the post.