LOTW Download problem

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w9mdb
Old Man
Posts: 437
Joined: 13 Jul 2014, 12:05

LOTW Download problem

Post by w9mdb »

I was helping WA1SXK with a problem he had.
He download some confirmations from LOTW and one was missing. He had a group of 8 QSOs from a DXpedition and 7 were processed correctly and just 1 was missing.
Neither the debug log or the download log showed the QSL.
It appears the Log4OM does not save the LOTW download anywhere so we can debug this. Seems to be in memory only.
We downloaded again and the record was confirmed correctly.

One of two things happened.
#1 LOTW download did not contain the 30M QSO (though it did show on LOTW as confirmed)
#2 For some reason Log4OM skipped the QSO (I doubt that but we're covering all bases here)

Could Log4OM please save the downloads to the Temp directory so we can debug this kind of stuff and point the finger of fate in the right direction?
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KI5IO
Log4OM Alpha Team
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Joined: 16 Aug 2015, 16:30
Location: Plano, TX

Re: LOTW Download problem

Post by KI5IO »

Mike,

FWIW ... when I have the "Debug" Log Level turned on the downloaded LOTW ADI is saved to the same folder where my LOTW Upload ADIs are saved.

Check in that folder to see the saved LOTW Download ADI ... but only happens when the Debug Log Level is turned on.

Dunno if that will help or not.
73 - Nolan Kienitz - KI5IO
Plano, TX
w9mdb
Old Man
Posts: 437
Joined: 13 Jul 2014, 12:05

Re: LOTW Download problem

Post by w9mdb »

Unfortunately it won't default to that debug level every time.
So when a bug like this occurs the horse has already left the barn.
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KI5IO
Log4OM Alpha Team
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Location: Plano, TX

Re: LOTW Download problem

Post by KI5IO »

w9mdb wrote: 20 Dec 2023, 18:04 Unfortunately it won't default to that debug level every time.
So when a bug like this occurs the horse has already left the barn.
Unless the OM selects the log level in the Configuration. If selected there it will stick until the OM changes it again in the Configuration.

But, yes, you are correct it won't change on ad-hoc basis. If OM is planning on doing a download the log level can be change from the Main UI for that event at least.

I've done that many times when testing various things.
73 - Nolan Kienitz - KI5IO
Plano, TX
la5he
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Joined: 04 Feb 2020, 12:59

Re: LOTW Download problem

Post by la5he »

I was downlogging to LOTW. ADIF file was produced ok but was not accepted I downloaded latest T-QSL but still I have not been able to get the log to LOTW. What am I missing ? 73 Rag LA5HE ( 87 )
la5he
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Joined: 04 Feb 2020, 12:59

Re: LOTW Download problem

Post by la5he »

Message received :
1/3/2024 12:31:48 * [AdifManagement][WriteToAdif][15 ms] : Error in ADIF export
[EXCEPTION] Access to the path 'C:\Program Files (x86)\IW3HMH\Log4OM NextGen\Documents\LOTW_UPLOAD_20240103123148.adi' is denied.


What do I need to do ? 73 Rag LA5HE
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KI5IO
Log4OM Alpha Team
Posts: 1807
Joined: 16 Aug 2015, 16:30
Location: Plano, TX

Re: LOTW Download problem

Post by KI5IO »

la5he wrote: 03 Jan 2024, 14:30 Message received :
1/3/2024 12:31:48 * [AdifManagement][WriteToAdif][15 ms] : Error in ADIF export
[EXCEPTION] Access to the path 'C:\Program Files (x86)\IW3HMH\Log4OM NextGen\Documents\LOTW_UPLOAD_20240103123148.adi' is denied.


What do I need to do ? 73 Rag LA5HE
Ragnar,

What path have you put in place for your LOTW Configuration? The "temporary path" needs to be located somewhere under the "Documents" folder in the Windows O/S. Yours appears to be in a protected area under Program Files (x86).

See image below where I have my temporary path set.

Path ends in a folder I created many years ago to capture my TQSL-LOTW uploads & downloads.



.
Attachments
lotw-tqsl_temporary-path.png
lotw-tqsl_temporary-path.png (6.31 KiB) Viewed 19083 times
lotw-config.JPG
lotw-config.JPG (113.47 KiB) Viewed 19086 times
73 - Nolan Kienitz - KI5IO
Plano, TX
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G4POP
Log4OM Alpha Team
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Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: LOTW Download problem

Post by G4POP »

Best temp path is this C:\Users\YOUR USER NAME\AppData\Roaming\Log4OM2\LOTW
73 Terry G4POP
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