I lost my data?

Please read here before asking
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IW3HMH
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I lost my data?

Post by IW3HMH »

PLEASE READ CAREFULLY

In some situations, windows doesn't allow applications to access to specific folders. This is due to the internal windows mechanism that consider any application as "malicious" until a certain number of instances are found running in the world.

What could happen:
Windows, in this case (perhaps after a windows update) will not allow Log4OM to access to the configuration folder, preventing the application from retrieving its configoration structure. In this situation Log4OM will assume it's the first run, and shows you the new installation "welcome message".

HOWEVER: YOUR DATA IS NOT LOST.
Because Log4OM now has a couple of "safety functions" to keep your data safe.

Your log is actually (by default) backed up in an ADIF format every time you close the application. The last 6 use-days backups are kept, and another backup is made at the end of each month.

WHERE IS THIS BACKUP LOCATED?
In Log4OM, open the HELP MENU -> OPEN THE 'CONFIGURATION FOLDER', then browse the 'BACKUP FOLDER'. This is where your latest ADIF backup is stored.

Your configuration:
Your config is saved in the BACKUP folder, simply get the file named <your call>_yyyyMMdd_hhmmss_config.json>, go back to main configuration folder and place the file in the USER folder, naming it: config.json (Log4OM must be closed when you do that)

A configuration copy is also saved in the user folder too, in the "last_valid_config.json". Simply rename it into "config.json" (Log4OM must be closed when you do that) this folder is also accessible from resource manager at: C:\......\APPDATA\ROAMING\Log4OM2

On latest version we added an additional configuration backup into your DOCUMENTS folder. On restart Log4OM, if no valid config is found, will try recovering the config file from the backup folder and from document folder. In case this fails, most probably due to those windows policies (I hate that), simply follow the procedure stated above.

LAST BUT NOT LEAST:

HELP MENU -> SELF CARE INFORMATIONS
This will produce a simple TXT file with all vital info, like the database location, your passwords and everything else you may need, now and in the future, to recover your data.

Thanks for reading, spread that post as soon as you can 🙂
Daniele Pistollato - IW3HMH
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