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Log4OM Has Stopped Working

Posted: 16 Nov 2014, 18:48
by W1RET
Twice within the last 12 hours I have had two "Log4OM has stopped working" events. Of course the only solution at that time is to OK it and it gets shut down. I'll try to provide a screen shot the next time it happens if that helps.

Has anyone else experienced this? Any idea where to start looking.

Thanks.

Jim W1RET

Re: Log4OM Has Stopped Working

Posted: 16 Nov 2014, 19:24
by G4POP
Check the log file and see if it indicates why it malfunctioned, hint it's in your c:\...........\roaming\logom\logs folder

Re: Log4OM Has Stopped Working

Posted: 16 Nov 2014, 20:22
by W1RET
Thanks for the response Terry.

I found the files you mentioned. In the one labeled ....20141116 here are the last two lines..

2014-11-16 13:52:42.5443 INFO: #=qZSFStBZTniSy2UBNQshJ58shaBtyqbAo_e4QypP1aJQ=: *Calling CLUSTER FORM*
2014-11-16 13:52:50.0143 INFO: #=qZSFStBZTniSy2UBNQshJ58shaBtyqbAo_e4QypP1aJQ=: *Calling CLUSTER FORM*

In the file ....20141115 here are the last couple of lines.

at XmlRpcProxy237e3e4b-c760-45f0-a32e-7e372ec8a6d6.SetMode(String mode)
at Log4OmCommunicator.BL.FldigiManagement.SetMode(String mode)
2014-11-16 05:52:26.4241 ERROR: *** TCPClientManager: Socket error during Read: [SocketException] An existing connection was forcibly closed by the remote host

Am I on the right track?

If I assume that the time listed in the lines is local time then this is about the time things stopped working.

Thanks.

Jim W1RET

Re: Log4OM Has Stopped Working

Posted: 16 Nov 2014, 20:33
by G4POP
Is the computer a laptop? I am wondering if either the hard drive is power saving or something similar?

Re: Log4OM Has Stopped Working

Posted: 16 Nov 2014, 20:39
by W1RET
Terry,

No, its a desktop. And both times I was sitting in front of it when it occurred.

I usually let it run 24X7 so maybe it's time for a power cycle. Then wait to see if it occurs again. Stranger things have happened. Of course it is always reports that Windows is searching for a solution. They must still be searching.

Jim W1RET

Re: Log4OM Has Stopped Working

Posted: 16 Nov 2014, 21:10
by G4POP
See what happens after a recycle, if it happens again set debug mode in the help menu, leave the program running and when it happens agai email us the log file

Re: Log4OM Has Stopped Working

Posted: 19 Nov 2014, 15:51
by IW3HMH
Please send me your logfile using HELP function for creating a support request.
(you should mail the zip file to my pvt mail)

Please refer to this topic in your mail, so i can easily find the issue