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support?
Posted: 07 Nov 2017, 16:24
by PA0AER
I was exciting about the support that I become when I had a question about the setup with fldigi. But now I posted days ago some question and got no response at all on the forum. Can I also ask the programmers themselves?
Re: support?
Posted: 07 Nov 2017, 16:58
by G4POP
what forum post are you referring to?
Re: support?
Posted: 07 Nov 2017, 17:10
by K7PT
I, as Terry said, am stumped here as I have seen no post that has not been answered or at least addressed.
That does not happen on this forum.
Re: support?
Posted: 07 Nov 2017, 17:35
by PA0AER
Thanks for answering, this posts:
Labels on 05 Nov 14:08
and
audio bug(?)
05 Nov 13:21
Re: support?
Posted: 07 Nov 2017, 18:15
by DF5WW
He means those 2 topics:
viewtopic.php?f=6&t=3147
viewtopic.php?f=7&t=3146
By the way, it´s a free software and the support is given in the free time of our Teammembers and Members.
It could be possible hat nobody has read this topics who can answere. So like me, i don´t have a Labelprinter
and i don´t have used this function in the past and also i don´t have an audio setup done in the past.
So please let us and the members a bit more time .....
By the way, there is a very goog manual included in Log4OM and Terry has developed some video tutorials on
Youtube which can solve some problem (not all

)

Re: support?
Posted: 07 Nov 2017, 19:20
by PA0AER
I have read the manual over and over but it is not in there. I understand that it is free software and that support is given in free time. But I can assume that if there are some features in the software there should also be documentation about it?
Re: support?
Posted: 07 Nov 2017, 19:36
by G4POP
PA0AER wrote: 07 Nov 2017, 19:20
I have read the manual over and over but it is not in there. I understand that it is free software and that support is given in free time. But I can assume that if there are some features in the software there should also be documentation about it?
Like Log4OM version 1.0 the manual is also on maintenance and some minor discrepancies that have gone unnoticed for several years may be incorrect, I do edit the manual as and when users complain and I have edited it relevant to your particular complaint. When I get a reliable internet provider next week I will upload it for everyone to use but for now with an upload speed of 0.75 MBPS it is unlikely to happen.
I have addressed your several questions and issue please view the relevant posts for the answers
Re: support?
Posted: 07 Nov 2017, 20:22
by PA0AER
TNX Terry,
73, Ger