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Addresses in QSL label queue

Posted: 30 Oct 2013, 14:57
by W1SFR
When I queue up QSL's for printing the address shown is never complete or in the right format and I have to go to QRZ, search for the call, copy and then past the correct address into the QSL card template before printing. Is there a fix for that?

Steve
W1SFR
Sudbury, VT
http://www.kx3helper.wordpress.com

Re: Addresses in QSL label queue

Posted: 30 Oct 2013, 16:55
by G4POP
W1SFR wrote:When I queue up QSL's for printing the address shown is never complete or in the right format and I have to go to QRZ, search for the call, copy and then past the correct address into the QSL card template before printing. Is there a fix for that?

Steve
W1SFR
Sudbury, VT
http://www.kx3helper.wordpress.com

All that you need to do is click the green buttons indicated in the screenshot below to update the address of the station or his QSL manager - No need to cut and paste.

See the user guide for full instructions

You do need to either have your options set to QRZ if you are a paid subscriber or to the free HamQTH for this to work

Re: Addresses in QSL label queue

Posted: 30 Oct 2013, 17:38
by W1SFR
Yes. Well in my case, when I update I get the name in the proper field, then in the address field I get:

City
State
Country

In that format. No address, No zip code, and as in the example above not in the proper format

Address
City, State, Zip Code

I have checked QRZ as well as HamQTH and both are correct and I'm able to log into each of them, and they are set up properly.

73
Steve

Re: Addresses in QSL label queue

Posted: 30 Oct 2013, 17:54
by G4POP
Steve are you a subscriber to QRZ like do you pay money for the service?

Re: Addresses in QSL label queue

Posted: 30 Oct 2013, 18:48
by G4POP
I did not ask, but I assume that you have completed the Settings 1 menu and in particular the area within the red box in the screenshot below?


This is the result that I get with the same call sign

Re: Addresses in QSL label queue

Posted: 30 Oct 2013, 20:25
by W1SFR
Yes Terry, they are both filled in.

Re: Addresses in QSL label queue

Posted: 30 Oct 2013, 20:40
by G4POP
OK,

Which are you using QRZ or HamQTH?

Which version of Log4OM are you using?

Do you pay for QRZ?

Re: Addresses in QSL label queue

Posted: 30 Oct 2013, 22:33
by W1SFR
I've tried both with the same results.

The version is 1.15.00

Steve

Re: Addresses in QSL label queue

Posted: 30 Oct 2013, 23:07
by G4POP
Again do you pay for QRZ?

Re: Addresses in QSL label queue

Posted: 30 Oct 2013, 23:15
by G4POP
Steve,

Make a backup of you data

Uninstall Log4om

Download a fresh 1.15 Log4om

Install the new download.

The only thing I can think of apart from you having used the wrong user name and/or password for QRZ/HamQTH is that you might possibly have had a bad download or install.

What version of windows are you using?

Let me know how you get on