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Windows cannot extract install zip

Posted: 06 Apr 2014, 12:13
by G0PVW
Hi and thanks for providing a support forum for Log4OM.

I have downloaded the install zip file but, when I try to extract it, Windows says the zip is invalid. I am running Windows 8.1, but have tried that same thing on Windows 7 with the same result.

Any idea why this is happening, please?

Thanks,

Ronald Hamer G0PVW

Re: Windows cannot extract install zip

Posted: 06 Apr 2014, 12:17
by DF5WW
Have you tried to download it again ???? Maybe a download mistake ;) ;)

Re: Windows cannot extract install zip

Posted: 06 Apr 2014, 12:21
by G0PVW
Thanks for the suggestion. I have downloaded it three times, now. Twice on my Windows 8.1 machine and once on my Windows 7 machine.

The downloads were all very slow, maybe that is the problem?

Re: Windows cannot extract install zip

Posted: 06 Apr 2014, 12:48
by K7PT
You'll not be able to extract the zip file if it is not fully downloaded.

Re: Windows cannot extract install zip

Posted: 06 Apr 2014, 12:55
by DF5WW
G0PVW wrote:Thanks for the suggestion. I have downloaded it three times, now. Twice on my Windows 8.1 machine and once on my Windows 7 machine.

The downloads were all very slow, maybe that is the problem?

That could be the problem.... If the download is slow and connection not stable the zip would not be downloaded completely. Think it would be better to try download with a download manager software. Programs like this can handle broken dowloads much better ..... I use this one: http://www.chip.de/downloads/Free-Downl ... 15094.html

Re: Windows cannot extract install zip

Posted: 06 Apr 2014, 13:09
by G0PVW
That was the problem, for the file size when downloaded is only 886 KB, when on the web site, it shows as 21.2 MB.

I have downloaded it again and now I can extract it. :D

Thanks to all who helped me.