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log

Posted: 26 Mar 2021, 15:16
by mm3awa
Hi, when entering a call in the log, the user name is not showing ? it has done for years now nothing. I tried several callsigns but the operator name not showing,can you help please.

Re: log

Posted: 26 Mar 2021, 15:24
by G4POP
If your using QRZ for lookup check that your end date it correct on the QRZ site

QRZ WEB PAGE - LOG IN - LOGBOOK - SETTINGS (CHECK END DATE)

Again please always state exactly what the Log4om version number is when posting, see help/about

Re: log

Posted: 26 Mar 2021, 15:29
by mm3awa
End date is correct, just checked, using version on log40m, 2v.2.11.0.0

Re: log

Posted: 26 Mar 2021, 15:35
by mm3awa
End date on qrz End Date: 2037-09-30

Re: log

Posted: 26 Mar 2021, 15:36
by G4POP
Have you tested the QRZ lookup in the log4om config by clicking the button to the right of the QRZ line and watch for the green check mark?

If the test fails (red cross) then try re-entering your password

Re: log

Posted: 26 Mar 2021, 15:44
by mm3awa
Re enter password where ? red cross showing, saying incorrect password, where do i enter this ?

Re: log

Posted: 26 Mar 2021, 15:49
by G4POP
Page 53 of the user guide - to the right of your user name (CALL SIGN) where you put it originally

Re: log

Posted: 26 Mar 2021, 16:04
by mm3awa
Done that, saved and applied, still not working

Re: log

Posted: 26 Mar 2021, 16:08
by G4POP
Do you get the green check mark now when you test?

When you enter a call do you see a locator in the input area and the other stations graphic if he has one to the right hand side and local map as below?


Untitled (FILEminimizer).jpg
Untitled (FILEminimizer).jpg (123.33 KiB) Viewed 2806 times

Re: log

Posted: 26 Mar 2021, 16:10
by mm3awa
nothing just incorrect password, which it is not never changed anything this just started today,,