Log4OM-2 V 2.19 LOTW locks up on close

9Z4CT
Novice Class
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Joined: 12 Feb 2022, 01:06

Log4OM-2 V 2.19 LOTW locks up on close

Post by 9Z4CT »

Since I activated LOTW to upload on close it has been hanging up at this point while closing (error message below).
Left it for 10 hours overnight and the message below never left. Closed it by right click on "Close all windows" in tray and when went to open program it said one version was already running so I had to reboot the PC.
It happens whether I have new contacts or not.
I am running the Log4OM-2, so far faultlessly, on a Windows 11 PC. Log4OM2 - V 2.19
Error Message:
"Uploading LOTW data (120 Seconds timeout)
Saving form status
Shutting down Log4OM application"
Have since unchecked "upload LOTW on close and it is closing well but would like to find out what I might have done wrong and go back to auto.
Nigel - 9Z4CT.
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NN7D
Log4OM Alpha Team
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Joined: 19 Feb 2014, 19:44

Re: Log4OM-2 V 2.19 LOTW locks up on close

Post by NN7D »

First, can you upload an ADIF file directly using TQSL? Is the TQSL program current? If it does upload, can you upload a new QSO directly and manually from Log4OM's QSL Manager window? Let us know the results.

73,
Doug - NN7D
Gig Harbor, WA, USA
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NN7D
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Re: Log4OM-2 V 2.19 LOTW locks up on close

Post by NN7D »

Moved this topic from V1 to V2 section.
Doug - NN7D
Gig Harbor, WA, USA
9Z4CT
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Joined: 12 Feb 2022, 01:06

Re: Log4OM-2 V 2.19 LOTW locks up on close

Post by 9Z4CT »

Yes, all manual upload operations work well to LOTW. Everything else on auto.

Log was originally uploaded vis TQSL and ADIF just a few weeks ago. Might note before the upgrade.

Only when on auto upload is there a problem.

73s, Nigel - 9Z4CT
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G4POP
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Re: Log4OM-2 V 2.19 LOTW locks up on close

Post by G4POP »

9Z4CT wrote: 27 Feb 2022, 23:51 Yes, all manual upload operations work well to LOTW. Everything else on auto.

Log was originally uploaded vis TQSL and ADIF just a few weeks ago. Might note before the upgrade.

Only when on auto upload is there a problem.

73s, Nigel - 9Z4CT
Please update to latest version 2.20
73 Terry G4POP
9Z4CT
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Joined: 12 Feb 2022, 01:06

Re: Log4OM-2 V 2.19 LOTW locks up on close

Post by 9Z4CT »

I'm already on V 2.20.0.0
W7GES
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Joined: 21 Dec 2021, 21:19

Re: Log4OM-2 V 2.19 LOTW locks up on close

Post by W7GES »

I also see the same issue on two different computers. Both running Win 11 (one Home, one Pro).

I can upload manually using QSL manager but when I check the LOTW on program close LOG4OM v2.20.0.0 hangs.

I thought I had configured something incorrectly...

George / W7GES
KI5QFC
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Joined: 30 Mar 2022, 12:15

Re: Log4OM-2 V 2.19 LOTW locks up on close

Post by KI5QFC »

I know this is old but I had the same problem and figured out what was wrong...
If TQSL tries to send more than ~9 records at the same time, it locks up and has to be killed from task manager.
This will lock up any program that is calling it.
I always have to use the QSL manager and send 7 at a time until they are all sent before closing Log4OM.
I do not know if this is a problem with TQSL itself or if Log4OM is calling it in a way that causes it to not have enough memory to complete.
N6VH
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Re: Log4OM-2 V 2.19 LOTW locks up on close

Post by N6VH »

KI5QFC,

Do you have the lock-up problem when using QSL Manager to send more than 9 QSOs, or just when doing an upload at shut down? I use QSL manager for all of my uploads, and don't have that problem. I recently uploaded over 160 QSOs in one upload, with no problems. Are you using the most recent versions of Log4OM (2.22.0.0) and tQSL (2.6.3)?

73,

Jim N6VH
K5CKS
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Re: Log4OM-2 V 2.19 LOTW locks up on close

Post by K5CKS »

Same problem here and I did a little more researching today. See the attachment for what is happening in Task Manager. Here is what is happening in TQSL...
Working Directory:C:\Users\k5cks\AppData\Roaming\TrustedQSL
Thu Jun 16 17:03:50 2022 MyFrame::OnExit: exiting
Thu Jun 16 17:03:50 2022 unlock_db: hFile=0
Thu Jun 16 17:03:50 2022 MyFrame::OnExit: Auto Backup C:\Users\k5cks\AppData\Roaming\TrustedQSL\tqslconfig.tbk
Thu Jun 16 17:03:50 2022 MyFrame::BackupConfig: filename=C:\Users\k5cks\AppData\Roaming\TrustedQSL\tqslconfig.tbk, quiet=1
Thu Jun 16 17:03:50 2022 lock_db: wait = 0
Thu Jun 16 17:03:50 2022 lock_db: trying to lock
Thu Jun 16 17:03:50 2022 lock_db: unable to lock
Thu Jun 16 17:03:50 2022 MyFrame::OnExit: GUI Destroy
Thu Jun 16 17:03:50 2022 MyFrame::OnExit: Done
Thu Jun 16 17:03:50 2022 CertTree::~CertTree
As you can see it looks like TQSL is failing to close and holding Log4OM from finishing and closing. I hope someone has some ideas how to resolve this.
Thanks!
Rory, K5CKS
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