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Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 06:46
by vk2vrc
I started up the program ,and it was like a new setup.I have followed the recover backup from the user manual ,after nothing found in the backup folder,although I have backup set. Followed Terry's video to use a historic backup .Managed to reset my station setup and all my external services ,but can't reset my contacts .I had mydatabase set to use dropbox,but the latest file is no longer in dropbox . When I try and set a new database in Log4OM2 .I go to the same location ie Historic folder,but it shows ok when viewing on my pc but when using new database ,this folder is empty ?
Re: Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 07:19
by G4POP
Send me a support request please
Re: Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 08:09
by vk2vrc
ok generated request Terry
Re: Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 09:04
by vk2vrc
I generated the request in Log4om but not sure if it is automatically sent ? I have Team viewer if needed
Re: Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 09:47
by G4POP
vk2vrc wrote: 29 Apr 2022, 09:04
I generated the request in Log4om but not sure if it is automatically sent ? I have Team viewer if needed
You need to email it
Re: Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 09:54
by vk2vrc
can you tell me the email address ?
Re: Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 10:02
by vk2vrc
Sorry Terry
I can't send it as an email,as the computer is integrated with my ANAN 7000DLE mk11, and I don't have mail set up on that computer.
I just dropped the file into drop box ,and can send it from my laptop if you let me know the email address
Re: Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 10:36
by G4POP
g4pop (at) arrl.net but it's on QRZ!
Re: Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 11:13
by vk2vrc
Hi Terry ,I wasn't sure if your email on QRZ was where you wanted it sent.
File sent now
Re: Lost database on startup , can't restore contacts
Posted: 29 Apr 2022, 22:27
by vk2vrc
Hi Terry
Hopefully you got the email ,as I don't usually use the laptop for mail?