Log4OM

Clicked on my 5 or so year old Log4OM 3 days ago and ALL my QSO's disappeared. Had been running perfectly ever since I downloaded and activated it. I followed instructions to enter all the "Reconfigure" information. The box then says it "needs a system restart." I clicked all over but did not find anything to activate the reconfiguration. Any help would be appreciated. Thank you. Bob W2VGD

Hi,

Give more details.
What were you doing before you lost your logged QSOs.
Was it an operating system update on your computer, was it a LOG4OM update, or something else?
What database did you have in Log4OM: SQLite or MySQL? Did you have the database file on your computer or outside (Cloud/NAS/USB disk)?

Regards,
Piotr

W2VGD wrote: 02 Oct 2023, 21:57 Clicked on my 5 or so year old Log4OM 3 days ago and ALL my QSO's disappeared. Had been running perfectly ever since I downloaded and activated it. I followed instructions to enter all the "Reconfigure" information. The box then says it "needs a system restart." I clicked all over but did not find anything to activate the reconfiguration. Any help would be appreciated. Thank you. Bob W2VGD

Surely you are not using original I stallation! Always our first question is what is version number?

I'm using the version I downloaded five or so years ago. All the information was on my hard drive. Did not do anything with my laptop other then just activating it to add/upload a QSO. Don't know if it's SQlite or MySQL, but I think the latter. Everyone's input is greatly appreciated. Bob W2VGD

Hi,

Let us check a few things.
1 Let's check what version you have. Start Log4OM, from the top menu select Help - About. Here you will find the version number of the program.
2. Database. Start Log4OM, from the top menu select Settings - Program Configuration - User Configuration - Database. Take a screenshot or write down the location of the database file. What message do you get when you click on the "Test" button ?
3. If you want, send me the database file by email, I will check if it is not corrupted.

Regards,
Piotr SP8X

Thanks Piotr
Adding:
open a command prompt (type CMD on search box of your windows)
type: cd %appdata%\Log4OM2\backup

Here you can find all your backups, including the last ADIF saved and the last CONFIG.JSON saved

Find the last "surely working" and simply rename the "yourcall_date_time_config.json" into "config.json" and put this file in the previous folder (Log4OM2), inside /USER folder

Then open log4om (that activity should be made with Log4OM turned off)

Follow up to all the welcomed help....When I activate Log4OM, in addition to the main page, a dialogue box pops up....There's a highlighted box that says "make active," then an * with "requires program restart." I clicked on "make active," but don't know how to "program restart." Tahn you and 73 - Bob W2VGD