No lookup image displayed

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Log4OM Alpha Team
Posts: 7555
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

No lookup image displayed

Post by G4POP » 20 Jan 2020, 12:11

The bio image, and probably some data, from the online lookup provider is not displayed

Untitled.jpg (161.39 KiB) Viewed 1235 times

1. The user has not configured the lookup facility correctly in log4OM settings/program configuration/Info providers
2. User is an unpaid 'Ham Member' at QRZ - Data, including the image, is only available for paid XML subscribers.
3. The users XML subscription to QRZ has expired.
4. The station being looked up has not provided information and/or an image for his bio at QRZ
5. Incorrect user name or password entered at settings/program configuration/Info providers


1. Renew or subscribe to QRZ as a paid xml subscriber
2. Check login settings in the Log4OM config at settings/program configuration/Info providers
3. Use HamQTH as the primary lookup source
73 Terry G4POP