Log upgrade install issue

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KB1FGC
Advanced Class
Posts: 87
Joined: 03 Mar 2021, 18:45

Log upgrade install issue

Post by KB1FGC »

Hi,I have had an issue installing Log4om in the past but excluded the file that was causing the issue and it worked.Now It will not let me update to the new version even though I tried excluding 2 files and still won't do it.I turn off My antivirus during the install and it helps as I was told to do this in the past.So I don't know what to do.
73
Rich
here is the screen shot.
Screenshot (11).png
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Thanks Rich
73 KB1FGC
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G4POP
Log4OM Alpha Team
Posts: 11592
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Log upgrade install issue

Post by G4POP »

Clearly Norton is still running, turn it off
The file is just a text file of DXCC prefixes and not an issue
Also try installing to run as an administrator
73 Terry G4POP
KB1FGC
Advanced Class
Posts: 87
Joined: 03 Mar 2021, 18:45

Re: Log upgrade install issue

Post by KB1FGC »

Hello Terry.I tried running as an administrator.What I do is disable it.I'm not sure how to turn it off other than that.I will check the Norton manual.
73
Thanks Rich
73 KB1FGC
KB1FGC
Advanced Class
Posts: 87
Joined: 03 Mar 2021, 18:45

Re: Log upgrade install issue

Post by KB1FGC »

I checked and I am disabling it so I don't know what else to do.I put the files in the exclusion list but it still doesn't work.I could try calling Norton.
73
Thanks Rich
73 KB1FGC
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G4POP
Log4OM Alpha Team
Posts: 11592
Joined: 21 Jan 2013, 14:55
Location: Burnham on Crouch, Essex UK

Re: Log upgrade install issue

Post by G4POP »

I see on another thread that you managed to stop Norton screwing things up
73 Terry G4POP
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