no cat control

[G7NOT]

Hi i wonder if anyone can help ? .suddenly lost cat control ,was working fine and all i have done is a adif file upload then noticed no frequency display says offline and no control to change bands . checked cat leads and also opened up my old hrd logging program and cat control works fine on that . I've checked in the system and all seems as it was . any idea's
regards
G7not George

[G4POP]

Did you

Restart Log4om

Restart your pc

Check the baud rate set in log4om matched that of the radio

Check that the com port number has not changed due to a windos update - Yes I know you said it works with hrd but HRD can automatically set the port number whereas Hamlib and Omnirig cannot

[G7NOT]

Thanks terry and i did say noting has changed ,I've not had a windows update since last week and the radio was working perfectly fine up to the point of uploading the adif which i cant imagine has any bearing on the system .I've rechecked the omnirig and nothing has changed .i did do a full log4om and did a reinstall and nothing has changed completely baffled as to why one minute its working fine then shows offline the next. this happened yesterday and I've checked and rechecked
regards
George

[G4POP]

What version number?

What Radio?

[G7NOT]

hi terry
v2,32.1.0 i went back in to the downloads and updated again think it was 15.03.24 still no joy
radio is the ftdx 9000mp. sorry i should have said those in the first post
regards
George

[G4POP]

Please install latest Beta release

Do you have Skype on the log4om pc?

[G7NOT]

sorry no i dont have skype . ill install that beta and let you know what happens

[G7NOT]

Beta installed and nothing changed

[G4POP]

sorry no i dont have skype . ill install that beta and let you know what happens

Are you willing to install skype on the Log4OM PC so that we can communicate and you can share your screen with me so that I can assist you?

[G7NOT]

hi terry sorry no i wont install it i had a version of it corrupt my old pc but ill just uninstall log4om thanks for your help I've spent 2 days trying to sort it and literally had enough
kind regards
George