Page 1 of 2

Statistics and awards in new release not working

Posted: 22 Apr 2016, 15:31
by N9FZV
Since I downloaded Ver 1.25 nothing comes up in the statistics and awards under utilities tab. Any ideas>
Thanks, N9FZV

Re: Statistics and awards in new release not working

Posted: 22 Apr 2016, 15:57
by K7PT
Are you connected to your logbook DB?

Bottom right hand should show the file path.

Re: Statistics and awards in new release not working

Posted: 25 Apr 2016, 17:07
by DF5WW
Hi Chuck,

don´t think that this error has something to do with the DB connection. I reported the same issue while testing the latest Beta versions. I think is was resolved but a few minutes ago i have the same error back here ...... If you will open Stats & Awards Log4OM gives me a "Not correspondig" message behind the solar data info. If this message is gone i can do a second click on the menu item and the window pops up ......

We have tried to find out what´s going wrong but all Logs i´ve send to Lele and Terry are o.K. ....... No idea here what´s going wrong .... :( :cry:

Re: Statistics and awards in new release not working

Posted: 25 Apr 2016, 18:37
by G4POP
DF5WW wrote:Hi Chuck,

don´t think that this error has something to do with the DB connection. I reported the same issue while testing the latest Beta versions. I think is was resolved but a few minutes ago i have the same error back here ...... If you will open Stats & Awards Log4OM gives me a "Not correspondig" message behind the solar data info. If this message is gone i can do a second click on the menu item and the window pops up ......

We have tried to find out what´s going wrong but all Logs i´ve send to Lele and Terry are o.K. ....... No idea here what´s going wrong .... :( :cry:
Juergen,

This is most likely a local issue but have you tried the portable version?

Download and unzip it

Before you run it copy all of your files from the original C:\Users\YOUR USER NAME\AppData\Roaming\LogOM folder to the config folder of the portable version and let them overwrite the portable ones

Let me know how you get on

Re: Statistics and awards in new release not working

Posted: 26 Apr 2016, 10:21
by DF5WW
Hi Terry,

yes, i think also that this must be a local issue when i was the only one of the test team which has this issue. But i wonder that here´s a guy with the same problem ..... Maybe hardware related or a problem with another software on the PC, i don´t no ...

I don´t use the Stats & Awards verry often and for me it´s not a problem when i have to try 2 times but will test the portable version in the next day´s .... But not to much time until the next weekend ;) ;)

But the Threadopener can check too how this is working for him .... Maybe it helps .... ;) ;)

Re: Statistics and awards in new release not working

Posted: 09 May 2016, 15:05
by N9FZV
I reverted back to version 1.24 and everything is working again. I don't know what the difference is but I couldn't get 1.25 to load this section.
Thanks
N9FZV

Re: Statistics and awards in new release not working

Posted: 09 May 2016, 18:21
by NN7D
N9FZV,

If you have or can install TeamViewer, I can take a look and try to get this issue resolved. Email me at svtdoug (at) gmail (dot) com with a time that would be convenient to you.

Doug - W7DRM

Re: Statistics and awards in new release not working

Posted: 25 Sep 2016, 19:00
by KU3N
I just upgraded to 1.26 and I was having the problem before I upgraded (not sure what version it was) and still having problems. The database is connected according to the green light in the lower right and a path to the database.

I have not been in the program for about 3 months and I don't know if that makes any difference.

I turned on the Trace function and I got a popup "Object reference not set to an instance of an object.".

I have also tried running as an admin. Same problem.

The support request in the software does not actually send a support request. It only makes a ZIP file.

Re: Statistics and awards in new release not working

Posted: 26 Sep 2016, 03:32
by NN7D
Email me at svtdoug (at) gmail (dot) com with your schedule, and best time to set up a teamviewer session.

Doug - W7DRM

Re: Statistics and awards in new release not working

Posted: 08 Jan 2017, 04:48
by vk3xci
More probs I'm afraid.
Statistics and awards won't open for me either. Simply no response at all. Tried V1.26 portable, V1.27 portable.
I'm a newbie user, Stats and Awards feature is the main reason for trying it.

norm vk3xci