Log4OM

I am having an issue with downloading vefired contacts from LOTW. I made several contacts over the last week that uploaded just fine to LOTW using Log4OM. When I do a download from LOTW, I put in a date range that covers that week, and start the download, it says zero records downloaded. But if I log into the LOTW site and check those QSOs, it shows them as verified. So, just as an experiment, I exported the contacts to HRD Logbook. Then I did a download from LOTW to HRD Logbook. There, in the HRD Logbook, the contacts show as Verified. So I have some sort of an issue with downloading to Log4OM, that I have not been able to figure out. Any ideas on where to look, or what might be causing this issue??

73 Paul
kc2nyu

ps: hopefully I have not exceeded mu Newbie question allotment

so , I tried another LOTW download today and still having same problem, I had at least one new confirmation at the ARRL LOTW web site, that had been confirmed or verified. So I did a Log4OM download and got this:
5/2/2016 2:40:32 PM: Begin ADIF generation request
5/2/2016 2:40:32 PM: Login kc2nyu
5/2/2016 2:40:32 PM: qso_qslsince 2016-04-24
5/2/2016 2:40:33 PM: ADIF request accepted
5/2/2016 2:40:33 PM: ADIF document downloaded
5/2/2016 2:40:33 PM: ADIF document parsed: 0 qso found.

So I did a HRD Logbook download and did get the confirmation. My LOTW uploads using Log4OM work fine, but I can not find where I have a setup error that is causing the issue with the lack of successful downloads???

73
Paul
kc2nyu

Paul,
There are 4 items in each QSO that must match exactly with the LOTW record. They are the call sign, the date, mode and band. The time is plus/minus 30 minutes.

Did you upload to LOTW using the same station ID, location and password?

Chuck- thanks for the reply. Yes all four of those category items do match between what I have in Log4OM and what is at the ARRL Lotw site.
The odd thing is that the Verifications download fine to the HRD Logbook and I have compared the data for each QSO between the two. In fact for two of the QSOs I exported the data from Log4Om to HRD Logbook. Also of note is that I uploaded the QSO from Log4OM to Arrl LOTW and it shows a match. So it appears that the data is good and the uploads from Log4OM are fine. I am stumped and am hoping someone in the Forum can help.

73
Paul

OK, I just did an experiment with my settings and you have an error in your LOTW password in the settings>external logs tab. Reenter it and check it closely. It's impossible to see as it is ********.

I changed my password to check this out and I then get exactly what you show, 0 parsed.

Chuck - you are the Man ! you nailed it, I re-entered the password and bingo, it worked. Download a bunch of verifications. I Assumed (you know where that gets you) because the uploads appeared to be working that the password had to be fine. Can't thank you enough for figuring that out.

73
Paul