Log4OM Crashes on Start

[w6uv]

I'm a new Log4OM user and just installed the application today. I installed it as "Administrator" as the documentation says. I got everything configured according to the user manual, and then created a database and imported my log data from an ADIF file.

Everything seemed to work okay, but the program would crash when sitting idle for a few minutes, even when I wasn't doing anything.

I tried uninstalling the program and re-installing it (as "Administrator"), but now things are even worse. The program starts, but crashes before it even fully displays the UI. I'm running it as "Administrator". I tried uninstalling it and re-installing it again, but the same thing happens: it crashes before it completes its start-up.

My computer has an Intel Core i5 CPU, 16GB of RAM, Windows 7 Professional, Service Pack 1, 64-bit. Log4OM v1.31.1.0.

Crash info:

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: logomui.exe
Problem Signature 02: 1.31.1.0
Problem Signature 03: 5a6ed0ee
Problem Signature 04: System
Problem Signature 05: 4.0.0.0
Problem Signature 06: 53b51323
Problem Signature 07: 2362
Problem Signature 08: 8f
Problem Signature 09: System.AggregateException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 4be7
Additional Information 2: 4be78fdd727e4350d8f2189583321f8d
Additional Information 3: 0de9
Additional Information 4: 0de9c68b078ae67fbfefefe07e7aada6

Is there any old, stale data or configuration information I need to delete before I try installing it again to ensure a clean install? I ask this because even after I uninstall it and re-install it, when I run it it displays "User Profile: W6UV" on the title bar, so it's obviously picking up some old configuration data. How do I delete this old configuration so it starts up clean when I do a fresh install?

Thanks and 73, Jerry, W6UV

[G4POP]

Delete the config.xml and Communicatorconfig.xml files in the folder C:\Users\your user name\AppData\Roaming\LogOM to remove the original set up after first having uninstalled Log4OM then download a fresh download and then reinstall

[w6uv]

Terry,

Thanks! Deleting those two files and reinstalling fixed the problem. Now Log4OM is rock solid on my machine.

73, Jerry