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2.28 error on map

Posted: 08 Jun 2023, 10:52
by pe1eec
Used to work fine just before the upgrade, Now I get this an error
"exception the operation has timed out. We don't have imagery at this zoom level in this region."

Re: 2.28 error on map

Posted: 08 Jun 2023, 12:02
by DF5WW
The callsign of the station to check ? I have worked some stations 2day and the map was fine.

Re: 2.28 error on map

Posted: 12 Jun 2023, 09:48
by pe1eec
DF5WW wrote: 08 Jun 2023, 12:02 The callsign of the station to check ? I have worked some stations 2day and the map was fine.
It's ok now. Thinking it might be something with a new installation as one of my mates had exactly the same after installation.

Re: 2.28 error on map

Posted: 12 Jun 2023, 11:08
by KI5IO
pe1eec wrote: 12 Jun 2023, 09:48
DF5WW wrote: 08 Jun 2023, 12:02 The callsign of the station to check ? I have worked some stations 2day and the map was fine.
It's ok now. Thinking it might be something with a new installation as one of my mates had exactly the same after installation.
Martin,

What callsign in particular did y'all experience this with. That is what Juergen was asking.

If you could provide that or a few callsigns if experienced with more than one we can test and attempt to replicate.

Also which of the 3 Map Providers have you selected to use? Google Maps, Bing Maps or Open Street Maps

That setting is at: Settings / Configuration / Program Settings

.

Re: 2.28 error on map

Posted: 14 Jun 2023, 15:56
by EC6DX
Hi,

I did not find "Grey Lane" on left Map...

Best 73

Jose EC6DX

Re: 2.28 error on map

Posted: 14 Jun 2023, 16:57
by KI5IO
EC6DX wrote: 14 Jun 2023, 15:56 Hi,

I did not find "Grey Lane" on left Map...

Best 73

Jose EC6DX
Jose,

Tnx for head's up. If you open the View / World Clock the 'gray line' does show up.

I'll give Lele a head's up to see about a fix for the lack of gray line in the Main (F6) panel.

Re: 2.28 error on map

Posted: 12 Sep 2023, 17:23
by EC6DX
Hi,

I installed new version today 2.29.0.0 and still not repared... it is a shame, because it was working in last versions...

If anybody know something about that, I will apreciate his help

Best 73

Jose EC6DX

Re: 2.28 error on map

Posted: 12 Sep 2023, 19:13
by KI5IO
EC6DX wrote: 12 Sep 2023, 17:23 Hi,

I installed new version today 2.29.0.0 and still not repared... it is a shame, because it was working in last versions...

If anybody know something about that, I will apreciate his help

Best 73

Jose EC6DX
Jose,

If you wait a moment or two or three the gray does show up. Not sure for the reason why the delay, but I'll ask Lele.

Update: Terry & I have done some testing and have experienced below ...

I have Log4OM on two "more mature" (IE: older) laptops and the gray line takes between 8 to 10 seconds before it appears and I also have a fiber optic internet connection.

Terry response for the gray line to appear is ~3 seconds.

Couple items of note: Terry's computer is far new/faster than my two older laptops and I'm also going to have Frontier check out and hopefully optimize my fiber network connection.

So, I don't think what you are experiencing is out of normal that is based on many factors as the tests that Terry and I have done have shown.

Re: 2.28 error on map

Posted: 14 Sep 2023, 06:20
by EC6DX
Hi
Yes, there is a small delay, but the color is very weak and it can hardly be seen with the map that I have configured (alternate 2) it can hardly be seen. I have tried the main map and it does look good, but I like the second map better since you can see the relief of the planet.

In 2 versions before, it was perfect...
PAMA.JPG
PAMA.JPG (79.18 KiB) Viewed 3448 times
Best 73

Jose EC6DX

Re: 2.28 error on map

Posted: 14 Sep 2023, 10:43
by KI5IO
Jose,

Got it ... I'm replicating that as well. I've just overlooked the very (VERY) faint gray line. :oops:

I've asked Terry & Lele to look into.