Search found 18 matches

by k9bm
20 Nov 2024, 09:41
Forum: User support
Topic: No automatic data lookup
Replies: 1
Views: 365

No automatic data lookup

This seemed to start when I installed v2.5.4 on Windows 10. When a contact is logged from WSJT-X there is no contact info logged. If I double click the QSO and then click the round globe icon to refresh data, the contact details instantly populate. Yes I have a QRZ paid subscription and yes it works ...
by k9bm
19 Nov 2024, 16:52
Forum: User support
Topic: Shared Database Mismatch
Replies: 4
Views: 678

Re: Shared Database Mismatch

Terry, thanks so much for the reply. Since my setup CAN'T fail but HAS FAILED the only reasonable explanation is the one you offer. I already have Dropbox on both Windows machines, so I will just move the database there. I'll look at the Lopg4OM manual to see what other implications that may have ...
by k9bm
19 Nov 2024, 09:08
Forum: User support
Topic: Shared Database Mismatch
Replies: 4
Views: 678

Re: Shared Database Mismatch

OK, well can anyone tell me how I can get one installation to sync with the other, using the exact same database on Microsoft OneDrive? Now, when I log a QSO on one computer the QSO does not appear when I start up Log4OM on the other. And vice versa. It's like they're using different databases, but ...
by k9bm
18 Nov 2024, 04:48
Forum: User support
Topic: Shared Database Mismatch
Replies: 4
Views: 678

Shared Database Mismatch

I am using the latest release of Log4OM v2.34.0 and my database is on OneDrive. I usually only use the program on one computer but recently used it on a second machine (both Windows 10) where I had the WSJT SuperFox release installed. This configuration has worked perfectly for years now, all I ...
by k9bm
31 Oct 2021, 00:14
Forum: User support
Topic: Jumpy Cluster Display
Replies: 0
Views: 1609

Jumpy Cluster Display

Probably a dumb question (I excel at those), but I find the cluster screen to be largely unusable because it jumps up and down every second making it really tricky to click on a DX station--even if I can follow it up and down the screen long enough to double click it. Understand I don't mean the ...
by k9bm
02 Oct 2021, 05:47
Forum: User support
Topic: Label Print No Lookup
Replies: 8
Views: 3467

Re: Label Print No Lookup

Sigh. I missed that section entirely, I only configured the External Services section. Needless to say, when I entered the (same) info in Info Providers, it magically started to work. Mea culpa, I thought I had RTFM but obviously I read too fast. I'm grateful for the hand holding!

As for Big Timber ...
by k9bm
01 Oct 2021, 23:26
Forum: User support
Topic: Label Print No Lookup
Replies: 8
Views: 3467

Re: Label Print No Lookup

Hmmm, actually no, it doesn't. So far I've only used Log4OM with WSJT-Z so I haven't entered any manual contacts. But I tested it and it only gives me the country or, if a US callsign, the state. So I guess that's where I need to start troubleshooting. I can't imagine what I have configured wrong ...
by k9bm
01 Oct 2021, 14:24
Forum: User support
Topic: Label Print No Lookup
Replies: 8
Views: 3467

Re: Label Print No Lookup

Yes, I have accounts with every data source listed in the external sources section of the setup, including an XML account with QRZ.com.
by k9bm
01 Oct 2021, 05:50
Forum: User support
Topic: Label Print No Lookup
Replies: 8
Views: 3467

Re: Label Print No Lookup

I was using label print, but I don't know how to post a screen shot on the forum. Here's a link though: https://photos.app.goo.gl/ZDcGDuM3hUFUnEMV6
by k9bm
29 Sep 2021, 04:10
Forum: User support
Topic: Label Print No Lookup
Replies: 8
Views: 3467

Label Print No Lookup

Fairly new to Log4OM and still trying to wrap my head around QSL management. But I am trying to get label printing and I'm not getting any callsign lookup info on the selected callsign(s)--all it says is "NO DATA FOUND." I try clicking on all four of the data providers (HamQTH, QRZ.com, QRZCQ ...