Entries Missing from DXCC

[wa6gxq]

When I bring up the awards matrix for DXCC I show very little for worked or verified. I have approximately 1500 qso's. I clicked on a random blank in the matrix under various bands. On some a screen with qso's comes up with verfied entries?? I have tried this on multiple blanks and have had qso's verified or unverified come up. Some blanks do not bring up anything. It's like all the information is there but not being display on the matrix. The count on the dxcc matrix is way off also.
Please Help!

[G4POP]

Lets get the basic information first!!!!!!!!!!!!!!!!!!

Windows OS?

Log4OM version?

Was the data imported from another logging software and if so which one?

[wa6gxq]

Windows 10
Log4om 1.24.00
Imported from hrd approximately 2014.
when qso count was less than 500.
qso count approximately 1500

[wa6gxq]

It will show this behavior also in country qso status grid page.

[G4POP]

Which DXCC award Mixed, Phone, CW or by band?

Screenshots?

[G4POP]

Phone, and I think but not sure band.

Unless you select 'Mixed' there will be QSO's that don't show in the matrix

Screenshot?

[wa6gxq]

Here are the screen shots i have gathered. I have taken a shot of the screen grid for awards under dxcc. Grid is blank dxcc count is low. click on a blank on the grid IE: alaska and qso appear. it does this under other award headings..

[wa6gxq]

Notice the countries are also in red when they have qso's...

[wa6gxq]

Support case sent to Terry and Doug.

[NN7D]

Barry,

I found the issue with your awards display. It appears you have some conflicting settings in your setup. Please contact me for a TeamViewer session.

In the meantime, check your Settings/QSL and Labels tab, make sure the default QSL Received is set to "N - no". In fact, I would recommend setting all of those QSL Defaults to "N -no".

Doug - W7DRM