2.5.0.0 - Something goes wrong during Log4OM startup sequence

[F4GJC]

Hi
following the installation of the last version, a message is displayed during the execution of the program.
Something goes wrong during Log4OM startup sequence. Probably a missing file in configuration folder.
Check application log.
The message is displayed since the update. (2.4.0.0 to 2.5.0.0)
I created the file for support. (Generate support request)
What email address should I send the report to
Best regards
73 christian

[F4GJC]

Hi
For information:
Operating system: Windows 10 1909
DOTNET 4.8 (Version 4.7.2 is not available for the 1909!)
All internet communications seem to be not working. (QRZ, QRZCQ link while the passwords are correct.)
73 Christian

[KD0ZV]

I would download it again from the server, reboot and try it again.

[F4GJC]

Hi,
I performed the following operation:
- uninstalling the application
- restart the computer
- download of version 2.5.0.0 from the log4Om site
- deleted C:\Users\Christian\AppData\Roaming\Log4OM2
- application installation (fresh installation)
- computer restart
-program execution
I still have the message that appears when loading the program.

for information, I downloaded and launch the portable version.
It works and does not display the message at startup.

Kind regards

73 Christian

[G4POP]

It would really help if you posted a screenshot of the message here, we don't have a clue what it says otherwise!

[F4GJC]

Hi,
You will find attached to the message the screenshot of the error message .
I made a video but impossible to load it (2mo)
Have a good day.
73 Christian

Log4OM-Err1.png (23.77 KiB) Viewed 6250 times

[F4GJC]

Hi,

I read the RTFM documentation
Used to the portable version, I did not launch the application with administrator privileges.
If you are running as an administrator the application no longer displays the message.

Sorry.

Too bad for this limitation.
However, I installed the program outside the Files program directly at the root of C: \
I apply this method to all the amateur radio programs that I use without encountering problems.


Thanks for your help.

73 Christian.

For information.
When copying the contents of the portable version's config folder to the C: \ Users \ Christian \ AppData \ Roaming \ Log4OM2 folder, the message does not appear.

[G4POP]

Can you please send me the Log4OM logfile by email

[F4GJC]

Hi
Could you give me your email address or the address to use for you to send the logs.
73 Christian

[G4POP]

It is on QRZ but here it is

g4pop (at) arrl.net