"Statistics & Awards" fails to open

[VE3VEE]

Version 1.17.00.00 fails to open: Menu > Utilities > Statistics & Awards

73 Marvin VE3VEE

[G4POP]

Are you sure it is not hidden behind the main window?

[VE3VEE]

In previous versions it used to open behind the main window most of the time, but in this version it fails to open. I restarted the application, and I even restarted my laptop (Windows 7), but nothing helped. Does it work properly on your end?

73 Marvin VE3VEE

[G4POP]

Yes Marvin it does.

You did uninstall the old version first didn't you?

Could be a bad download or install try removing Log4om and deleting the download then download a fresh file and reinstall it

[VE3VEE]

You did uninstall the old version first didn't you?

Terry, that did it! Thanks! Now it works

73 Marvin VE3VEE

[G4POP]

You must always uninstall Log4om before installing an updated release because windows sometimes cache a DLL and this can cause unpredictable results such as windows that don't open and similar issues

[VE3VEE]

Terry, I will try to remember, but I'm sure a few updates down the road I will again do the same mistake... Perhaps the installer should uninstall previous version before proceeding with the installation of a new version.

73 Marvin VE3VEE

[G4POP]

There is a pop up window that warns you about that

[VE3VEE]

Never noticed it ... that's how much I pay attention to installation instructions (as little as the other guy ) ...

By the way, happy World Amateur Radio Day to all.

73 Marvin VE3VEE